Destroyer of Worlds Posted June 24, 2020 Share Posted June 24, 2020 Not muted. Checked Pandora (multiple stations) , Tunein stations, My Music playlists. Zero is heard. Any possible outage going on as I wait for my dealer to respond? Quote Link to comment Share on other sites More sharing options...
lippavisual Posted June 24, 2020 Share Posted June 24, 2020 Well if My Music isn't playing, that is local, try rebooting your controller running the project (director). Quote Link to comment Share on other sites More sharing options...
eggzlot Posted June 24, 2020 Share Posted June 24, 2020 45 minutes ago, Destroyer of Worlds said: Not muted. Checked Pandora (multiple stations) , Tunein stations, My Music playlists. Zero is heard. Any possible outage going on as I wait for my dealer to respond? as suggested try a reboot that said this would tell you if a specific C4 service is down: https://status.control4.com/ Quote Link to comment Share on other sites More sharing options...
Destroyer of Worlds Posted July 2, 2020 Author Share Posted July 2, 2020 Thanks. Seems all is fine in C4 land, but my issues persist. Now, C4 is semi-non-responsive. I can load it (3.13) in Composer HE, but every 30 seconds I get a modal window informing me that "Director is not responding to commands. Would you like to keep waiting for a response?" My understanding is I should not reboot C4 while any music is playing or orchestration is playing out as it may lock a driver. Quote Link to comment Share on other sites More sharing options...
Destroyer of Worlds Posted July 3, 2020 Author Share Posted July 3, 2020 Dealer came over and noted there was some bug in a recent release affecting the audio matrix. We turned off allmusic and rebooted C4 and audio matrix. 1. In Composer HE and C4 app I have no music in "My Music" 2. Composer HE is scanning and shows about 50% done but I see no music in HE's audio section where usually there's all my music 3. A "corrupted" mm.db is present in C4's network directory. It's password locked, however. The new mm.db is 8 MB and readable, but again won't produce a list of audio. I'm very upset by this as I rely on my music vs streaming in many scenarios including wakeup and bedtime. Quote Link to comment Share on other sites More sharing options...
bill11 Posted July 18, 2020 Share Posted July 18, 2020 I also lost all Audio (music) Had to reinstall Tune in Still not audio from speakers and also get on Phone (Control4 app). A shadow of a person and under it identity tune ? 4.docx Quote Link to comment Share on other sites More sharing options...
azkid Posted July 19, 2020 Share Posted July 19, 2020 Not sure if it is related but I am also now having issues. Through troubleshooting I've found that If i start a second audio session in another room , that new one will work and then if I kill the original session I can add that room into the 2nd session. Can you check to see if running two sessions works for you? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 19, 2020 Share Posted July 19, 2020 Sounds like missing cable or an incorrect binding then. My guess is you have an digital coax binding but don't have the cable Quote Link to comment Share on other sites More sharing options...
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