fluid15 Posted September 4, 2020 Share Posted September 4, 2020 My Dealer helped me setup Composer HE when he was at my home a few months ago. I've opened it several times but it wouldn't let me make simple changes like rename devices (i.e. change names of dimmers/loads) so I've been disappointed and haven't used it. I'm trying again but after starting it (3.1.3), it connects to Local System but shows up in "Connect to Project" screen. My Dealer was out again for installing keypads and thought the system might be busy. But I've tried several times and same result. Any advice? Would my Project be in a folder I would search and double-click to launch? I'm a bit frustrated because I chose C4 for the user capability it supposedly has but haven't been able to do a single modification myself. TIA. Quote Link to comment Share on other sites More sharing options...
livitup Posted September 4, 2020 Share Posted September 4, 2020 You won’t be able to rename devices, but you should for sure be able to connect to your local controller. Post the exact error message you’re getting or, even better yet a screenshot. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted September 4, 2020 Share Posted September 4, 2020 You can rename Devices if you get the - Rename Driver - It is very useful msgreenf 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 4, 2020 Share Posted September 4, 2020 https://www.blackwiredesigns.com/store/c4-device-renamer/ joecheech and Gary Leeds UK 1 1 Quote Link to comment Share on other sites More sharing options...
TundraSonic Posted September 4, 2020 Share Posted September 4, 2020 I assume rename must be installed by our integrator? Cost for the driver? Thanks, Quote Link to comment Share on other sites More sharing options...
fluid15 Posted September 4, 2020 Author Share Posted September 4, 2020 5 hours ago, msgreenf said: https://www.blackwiredesigns.com/store/c4-device-renamer/ Looks good, I read the description - thx! Quote Link to comment Share on other sites More sharing options...
fluid15 Posted September 4, 2020 Author Share Posted September 4, 2020 11 hours ago, livitup said: You won’t be able to rename devices, but you should for sure be able to connect to your local controller. Post the exact error message you’re getting or, even better yet a screenshot. Sent from my iPhone using Tapatalk The issue is it doesn't show a project, which it did in the past. I noticed it says disconnected in the bottom bar, not sure if that's part of problem or how to change that. Quote Link to comment Share on other sites More sharing options...
livitup Posted September 4, 2020 Share Posted September 4, 2020 Your computer isn't detecting the controller - either you are on a different VLAN or the controller is offline. Disconnected in the bottom corner is normal until you have actually connected to the controller to manage it. If the controller was showing up in the list and you hit "Connect" that would turn to Green/Connected. If you know the IP address of the controller, you can click 'add' and manually add the controller to the list. Check your controller's network connection, check your computer's network connection, etc. If the controller was moved from another network it may need its network settings reset. Quote Link to comment Share on other sites More sharing options...
fluid15 Posted September 4, 2020 Author Share Posted September 4, 2020 2 hours ago, livitup said: Your computer isn't detecting the controller - either you are on a different VLAN or the controller is offline. Disconnected in the bottom corner is normal until you have actually connected to the controller to manage it. If the controller was showing up in the list and you hit "Connect" that would turn to Green/Connected. If you know the IP address of the controller, you can click 'add' and manually add the controller to the list. Check your controller's network connection, check your computer's network connection, etc. If the controller was moved from another network it may need its network settings reset. VPN was disrupting connection; however in that case your recommendation of using the IP address was spot on - THX! Quote Link to comment Share on other sites More sharing options...
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