Hizzle Posted October 15, 2020 Share Posted October 15, 2020 I just upgraded to 3.2 and now my door station 2 isn't connecting to Intercom Anywhere. Is anyone else having the same issue? It shows that the SIP account isn't Registering. Quote Link to comment Share on other sites More sharing options...
RyanE Posted October 16, 2020 Share Posted October 16, 2020 Restart your DS2. RyanE Quote Link to comment Share on other sites More sharing options...
ILoveControl Posted October 16, 2020 Share Posted October 16, 2020 Have the exact same issue restarted the ds2 three times didnt help Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted October 16, 2020 Share Posted October 16, 2020 Sounds like it could be an IP issue? If not Static or reserved in the router... Then again it shouldn’t matter, device should have been SDDP’d.... Then again I’ve seen dealers not use SDDP Happy to log in and take a look for the both of you, just send me a PM Thanks Muj Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Hizzle Posted October 16, 2020 Author Share Posted October 16, 2020 Thanks for the offer. I had rebooted my door station 3 times as well and run the autoconfig. Nothing. Went to sleep last night and work up and it seems to now be registered and working. Strange. Also, Apple rolled out an iOS update which includes History but don't see Intercom Anywhere yet. Don't know if I need to set anything up or if it will come out in another update. I'll have to look. mujtaba.khokhar 1 Quote Link to comment Share on other sites More sharing options...
Unsocialtoaster Posted October 16, 2020 Share Posted October 16, 2020 Intercom Anywhere hasn't been rolled into the main C4 app on iOS yet, just Android. C4 confirmed they are waiting for approval from Apple, it is being tested by internal teams currently. Quote Link to comment Share on other sites More sharing options...
RyanE Posted October 16, 2020 Share Posted October 16, 2020 The DS2 *does* sometimes take a while to register after a reboot. I don't know why... If you were expecting it to happen within a minute or so of the reboot, maybe you didn't wait long enough. RyanE Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted October 18, 2020 Share Posted October 18, 2020 Thanks for the offer. I had rebooted my door station 3 times as well and run the autoconfig. Nothing. Went to sleep last night and work up and it seems to now be registered and working. Strange. Also, Apple rolled out an iOS update which includes History but don't see Intercom Anywhere yet. Don't know if I need to set anything up or if it will come out in another update. I'll have to look.Glad you managed to get it sorted! Let me know if you need any help in the futureThanksMuj Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Hizzle Posted October 27, 2020 Author Share Posted October 27, 2020 Ok, so my Door Station is not connecting to the SIP Registrar (no Intercom Anyware) any longer, again. Tried the reboot, autoconfig and Refresh Navigators. It says the Door Station is online in Composer. It says that the gateway is registered but it says that the state is Not Ready under Communication Local Devices. So, it doesn't connect on the iOS app either. Any ideas? I've let this one sit overnight, which magically corrected itself last time, but no luck this time. Quote Link to comment Share on other sites More sharing options...
Hizzle Posted October 28, 2020 Author Share Posted October 28, 2020 The camera and everything else works but I'm getting a 403 Forbidden for the SIP Registration when looking at the door station web configuration Quote Link to comment Share on other sites More sharing options...
ILoveControl Posted October 28, 2020 Share Posted October 28, 2020 I was getting the same thing, only thing that worked for me was to delete the communication agent reboot, readd it, reboot, delete the driver, readd driver, Auto config. Then it all worked. Quote Link to comment Share on other sites More sharing options...
Hizzle Posted October 28, 2020 Author Share Posted October 28, 2020 Thanks, I was messing around with this for the last 3 days. I deleted the driver, rebooted and readded. Then I autoconfiged and looked at the communicator and it is back in the "Idle" state. That worked! I really appreciate it. Quote Link to comment Share on other sites More sharing options...
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