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HOW TO PROGRAM FAVORITE DIRECTV CHANNELS TO NEEO REMOTE?


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Good morning, I recently upgrade to OS3 with the new NEEO remote and have searched and searched but cannot find directions/instructions on how to add my favorite DIRECTV channels (i.e. ESPN, HBO, ABC, etc).  Does anyone have this information that you can send to me?  Thanks in advance!

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6 minutes ago, Rodsshow said:

Good morning, I recently upgrade to OS3 with the new NEEO remote and have searched and searched but cannot find directions/instructions on how to add my favorite DIRECTV channels (i.e. ESPN, HBO, ABC, etc).  Does anyone have this information that you can send to me?  Thanks in advance!

Do you have favorite channels setup at all? If you go watch - do you have a channels option? I'd not you may need a dealer to set that up. Then you can tap and hold to favorite a channel. 

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5 minutes ago, msgreenf said:

Do you have favorite channels setup at all? If you go watch - do you have a channels option? I'd not you may need a dealer to set that up. Then you can tap and hold to favorite a channel. 

Just to clarify, to favorite a channel, you must tap and hold from an Android or iOS device (Control4 touchscreen, phone, tablet)...

There's no creating favorites on the Neeo itself.  Any favorites (channels or otherwise) created on a touchscreen or phone, etc. will show up on the Neeo if it's supported (cameras, security panel, etc. are not supported).

RyanE

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14 minutes ago, RyanE said:

Just to clarify, to favorite a channel, you must tap and hold from an Android or iOS device (Control4 touchscreen, phone, tablet)...

There's no creating favorites on the Neeo itself.  Any favorites (channels or otherwise) created on a touchscreen or phone, etc. will show up on the Neeo if it's supported (cameras, security panel, etc. are not supported).

RyanE

Thanks @RyanE I wasn't clear there. 

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1 hour ago, msgreenf said:

Do you have favorite channels setup at all? If you go watch - do you have a channels option? I'd not you may need a dealer to set that up. Then you can tap and hold to favorite a channel. 

No I do not have a "channels option" when I go to watch.  I will ask my dealer to set it up for me.  Thanks for your assistance/guidance!

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1 hour ago, msgreenf said:

Thanks @RyanE I wasn't clear there. 

No worries Ryan.  Thanks for your guidance.  Yes I was trying to add my favorite channels via the mobile app, not the Neeo remote.  Looks like I have to contact my dealer to add a "channels" option when I select watch.  Then I should be able to add favorite channels.  Thanks again!!

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34 minutes ago, Rodsshow said:

No worries Ryan.  Thanks for your guidance.  Yes I was trying to add my favorite channels via the mobile app, not the Neeo remote.  Looks like I have to contact my dealer to add a "channels" option when I select watch.  Then I should be able to add favorite channels.  Thanks again!!

dont have to contact a dealer as long as the correct cable cloud is connected to the devices. just need to open up composer go to the media tab and add the channels you like. 

This will be a topic we cover in our course at some point as well. patreon.com/waltstv

 

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10 minutes ago, gregheard said:

Hopefully there are plans with a new OS update to not need to rely upon Composer or a dealer to do something like this that seems to be pretty basic

I would love this cause it's a pain to add the channels. Issue it pretty large database of channels.  So finding the correct channels numbers and name is not an easy task.  Also honestly less than 5% of systems is install use this features. 

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18 minutes ago, Matt Lowe said:

I would love this cause it's a pain to add the channels. Issue it pretty large database of channels.  So finding the correct channels numbers and name is not an easy task.  Also honestly less than 5% of systems is install use this features. 

Definitely agree - competing systems have much greater flexibility to add any channels you can get to favorites.  In addition you can create groups (one for dad, one for mom, one for kids) and assign them to rooms via the iOS app.  

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21 hours ago, Matt Lowe said:

dont have to contact a dealer as long as the correct cable cloud is connected to the devices. just need to open up composer go to the media tab and add the channels you like. 

This will be a topic we cover in our course at some point as well. patreon.com/waltstv

 

Thanks Matt but hat sounds a little too technical for me.  LOL!  I think I'm gonna need my dealer to do this for me.

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