Carol S Posted December 15, 2020 Share Posted December 15, 2020 I have c4 light switches throughout my house. All 3-ways stopped working. They still have power and LEDs light up. I’ve tried rebooting and resetting to no avail. Is there a button sequence specific for 3-ways? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted December 15, 2020 Share Posted December 15, 2020 Do you mean a 3 way? Quote Link to comment Share on other sites More sharing options...
Carol S Posted December 15, 2020 Author Share Posted December 15, 2020 Yes. My bad. My dad was an electrician. I’m not. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted December 15, 2020 Share Posted December 15, 2020 So do either side of it work? Quote Link to comment Share on other sites More sharing options...
Carol S Posted December 15, 2020 Author Share Posted December 15, 2020 Yes, one side works on all of them. The second switch does not. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted December 15, 2020 Share Posted December 15, 2020 and what color are the LEDs on it? Quote Link to comment Share on other sites More sharing options...
BraydonH Posted December 15, 2020 Share Posted December 15, 2020 What im getting out of this is that he is using first generation Control4 lighting products, the zigbee server is down and the 2 button keypad isn't working. On the newer generation gear (Aux Keypad) with the yellow communication wire the 3 way will always work when wired back to the main dimmer. If every 3 way in the house is down then I would guess zigbee is completely down and thats why its not working. msgreenf 1 Quote Link to comment Share on other sites More sharing options...
BraydonH Posted December 15, 2020 Share Posted December 15, 2020 Basically further troubleshooting steps would be like this Does the C4 App work? What app are are using? OS2 or OS3? Do any other zigbee devices work? Remotes? Locks? Sensors? If the system is just lighting and nothing else and you dont even use the app then the main controller might have a fault. But check to see how the rest of the system is working. It would be very odd if your SR-260 remotes worked but your lights 3-ways didnt for example. Quote Link to comment Share on other sites More sharing options...
Carol S Posted December 16, 2020 Author Share Posted December 16, 2020 10 hours ago, msgreenf said: and what color are the LEDs on it? Blue Quote Link to comment Share on other sites More sharing options...
msgreenf Posted December 16, 2020 Share Posted December 16, 2020 I wonder if the bindings just disappeared for some reason Quote Link to comment Share on other sites More sharing options...
Carol S Posted December 16, 2020 Author Share Posted December 16, 2020 14 hours ago, msgreenf said: I wonder if the bindings just disappeared for some reason Update: I tapped one of the light switches 3 times to turn all lights in the house off. Now the 3-ways are working again! Thank you for helping me troubleshoot. Quote Link to comment Share on other sites More sharing options...
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