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Intercom Anywhere App has stopped working


Tom FitzGerald

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  • 2 weeks later...
On 4/13/2021 at 6:47 PM, msgreenf said:

Works great on Android 👍😉

I also like the multi home usage with this on android now. its also slightly annoying as some of my more trouble some customers i have access to their systems personally and my phone constantly rings with ds2 and chime calls.

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2 hours ago, Matt Lowe said:

I also like the multi home usage with this on android now. its also slightly annoying as some of my more trouble some customers i have access to their systems personally and my phone constantly rings with ds2 and chime calls.

Why don’t you just program yourself out of that call group? I have to imagine if your clients knew about your ability to access their intercom and doorbell notifications all the time they wouldn’t be happy. 

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2 hours ago, ILoveC4 said:

Why don’t you just program yourself out of that call group? I have to imagine if your clients knew about your ability to access their intercom and doorbell notifications all the time they wouldn’t be happy. 

It's with their permission and it's for customer that trust me with their most sensitive information. Mostly have access for trouble shooting nothing to do with the intercom.  Could do that to but too lazy. 

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Hi all, 

I delete the devices from the customer.control.com and delete the IA app. Re-instal login password and "Impossible to connect to the Control4 server".
and in the config of the AI app, the controler is <unknown>... 

can you help me ?
Thx

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On 5/4/2021 at 7:02 AM, Studio5150 said:

Hi all, 

I delete the devices from the customer.control.com and delete the IA app. Re-instal login password and "Impossible to connect to the Control4 server".
and in the config of the AI app, the controler is <unknown>... 

can you help me ?
Thx

sound like more than can be trouble shoot over a medium like this. if you are a dealer i would recommend contacting dealer support. if you are consumer you will want to contact a dealer to trouble shoot further.

 

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