stlcity 0 Posted December 29, 2020 Share Posted December 29, 2020 Hi all. I use Spotify to stream music on My home speakers in most rooms thru Control 4. We share a family plan thru Spotify. What I have found is, I cannot run two different Spotify streams simultaneously. For example, if I'm listening to music in great room and my wife turns on music upstairs my stream stops. Is it because as a family, we share one account on Spotify? Thank you. Quote Link to post Share on other sites
msgreenf 2,381 Posted December 29, 2020 Share Posted December 29, 2020 Need to more about your setup and how its connected. do you only have 1 physical audio cable from your controller to matrix/amp? Quote Link to post Share on other sites
stlcity 0 Posted December 30, 2020 Author Share Posted December 30, 2020 Hmm... Let me check on that! I am thinking that's going to be the case! Quote Link to post Share on other sites
msgreenf 2,381 Posted December 30, 2020 Share Posted December 30, 2020 1 audio cable = 1 stream What controller do you have? what Matrix/amp are you using? Quote Link to post Share on other sites
chudel 12 Posted January 10 Share Posted January 10 On 12/30/2020 at 7:21 AM, msgreenf said: 1 audio cable = 1 stream What controller do you have? what Matrix/amp are you using? Does the controller automatically pick which output to use (if you have multiple cables?). Also, can you use both the analog and digital outputs as two streams or does one output (like digital) take the spot of the analog output?) Quote Link to post Share on other sites
msgreenf 2,381 Posted January 10 Share Posted January 10 35 minutes ago, chudel said: Does the controller automatically pick which output to use (if you have multiple cables?). Also, can you use both the analog and digital outputs as two streams or does one output (like digital) take the spot of the analog output?) Yes it automatically figures out what to use. Digitsl cables get used before analog. chudel 1 Quote Link to post Share on other sites
chudel 12 Posted January 10 Share Posted January 10 1 hour ago, msgreenf said: Yes it automatically figures out what to use. Digitsl cables get used before analog. Bonus question? — can you tell which output is being used with which source/stream currently in composer or otherwise? (I generated a test tone to confirm the new cables were all working — I was just curious to know if I can see this in “real time”) Quote Link to post Share on other sites
msgreenf 2,381 Posted January 10 Share Posted January 10 No. Not even dealers can Quote Link to post Share on other sites
Topspin14m 3 Posted January 20 Share Posted January 20 What do you mean by sharing "one account" on Spotify? If you don't have a Spotify Family plan (and it is just a Spotify plan), you can only play one song at once. Spotify is normally ~$9.99 a month. The family plan is $15 a month. With the family plan, you can have separate accounts and separate streams playing, but I am pretty sure you still cannot play two songs on one account, so this sounds like an account issue to me. For instance, on Sonos you would have to set up "my Spotify" and "wife's Spotify" [using real names obviously] and tell Sonos which account to play the song on. Try this: Play a song on your phone. Then have another family member play a song on their phone. Do both play or does the music on your phone stop? If both continue to play, are both phones logged in under separate Spotify logins or the same one? msgreenf 1 Quote Link to post Share on other sites
msgreenf 2,381 Posted January 20 Share Posted January 20 correct its one stream per account Quote Link to post Share on other sites
Cyknight 2,722 Posted January 20 Share Posted January 20 On 1/10/2021 at 10:45 AM, msgreenf said: No. Not even dealers can Well....you could check whatever audio matrix you have for what input is assigned to a respective output 😄 Actually the inability to see even what controller output is 'active' easily (let alone what it's playing) is a bit of a pet peeve of mine - would be handy to see it quick for the purpose of trouble shooting Quote Link to post Share on other sites
Cyknight 2,722 Posted January 20 Share Posted January 20 1 hour ago, Topspin14m said: For instance, on Sonos you would have to set up "my Spotify" and "wife's Spotify" [using real names obviously] Yup, though to clarify, this isn't needed in Control4 as such as you're linking to each r3espective account as you initiate to spotify connect setting, so as long as the phones are on different accounts, there's no need to have specific drivers for each phone. Topspin14m 1 Quote Link to post Share on other sites
tekki70 32 Posted Thursday at 10:21 AM Share Posted Thursday at 10:21 AM on a controller say an ea3 if you have coax digital connected to a matrix, then analog one and two connected to a matrix, then you pay for a family plan you can put 3 instances of spotify into c4 with a different login for each of the instances of spotify. if each user uses thier respective spotify you can have 3 different streams going. however to answer your question about which output plays, if you have all 3 outputs going, digital is chosen 1st, then analog 2, then analog one. if you have only analog cables hooked up to both output 1 and 2 , analog 2 will always play 1st from the controller msgreenf 1 Quote Link to post Share on other sites
zaphod 443 Posted Friday at 03:31 AM Share Posted Friday at 03:31 AM On 1/10/2021 at 12:27 PM, chudel said: Bonus question? — can you tell which output is being used with which source/stream currently in composer or otherwise? (I generated a test tone to confirm the new cables were all working — I was just curious to know if I can see this in “real time”) If you are using older matrix amps you can see which input is being used by double clicking on the Matrix Amp in Composer HE and it shows you a bunch of radio buttons which shows the matrix connections. You can then tell which input is being used, and from that you can infer the controller output being used. Quote Link to post Share on other sites
Cyknight 2,722 Posted Friday at 04:32 AM Share Posted Friday at 04:32 AM 59 minutes ago, zaphod said: If you are using older matrix amps you can see which input is being used by double clicking on the Matrix Amp in Composer HE and it shows you a bunch of radio buttons which shows the matrix connections. You can then tell which input is being used, and from that you can infer the controller output being used. Same on audio matrix. Just no clear way of seeing what controller output is used 'directly'. Quote Link to post Share on other sites
stlcity 0 Posted yesterday at 02:04 AM Author Share Posted yesterday at 02:04 AM On 1/20/2021 at 2:31 PM, Topspin14m said: What do you mean by sharing "one account" on Spotify? If you don't have a Spotify Family plan (and it is just a Spotify plan), you can only play one song at once. Spotify is normally ~$9.99 a month. The family plan is $15 a month. With the family plan, you can have separate accounts and separate streams playing, but I am pretty sure you still cannot play two songs on one account, so this sounds like an account issue to me. For instance, on Sonos you would have to set up "my Spotify" and "wife's Spotify" [using real names obviously] and tell Sonos which account to play the song on. Try this: Play a song on your phone. Then have another family member play a song on their phone. Do both play or does the music on your phone stop? If both continue to play, are both phones logged in under separate Spotify logins or the same one? That was the problem..I was not in the family account.. Was on the 9.99 premium account. Upgraded to the family premium account.. Mitch helped me figure this out Going to try what you said.. Thank you. Quote Link to post Share on other sites
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