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[SOLD]: T3 10" WALL White


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Other option may be to "repair" it if it is still within the repair window. Approx. $300 from memory and you are typically sent a B stock unit which is essentially new and has some warranty. 

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5 hours ago, Leighm0 said:

Hi All,

I have a T3 10" WALL unit which no longer responds to the top row for Touch (unit out of warranty so RMA not possible). So I have 2 options here, Selling the unit to someone who has a working screen but dead internals and they want to fix theirs, or if someone has the unit with dead internals but a good touchscreen with no touch issues and they would like to sell it to me.

PM me if you would like to buy the unit with your Offer.

or

PM me if you have a T3 10" WALL for sale which doesn't power up (dead internals) but you know has a 100% working touchscreen.

This is a known defect from C4. Has your dealer discussed the issue with C4 directly? 

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15 hours ago, AK1 said:

Other option may be to "repair" it if it is still within the repair window. Approx. $300 from memory and you are typically sent a B stock unit which is essentially new and has some warranty. 

Yes, however I was going to work out if someone had a unit they would like to sell me cheaply.. but I will go the $300 repair route if there's no other option.

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16 hours ago, AVNeeds said:

This is a known defect from C4. Has your dealer discussed the issue with C4 directly? 

As per AK1's reply, the dealer option with the unit being out of warranty is the Repair option.. just thought I might be able to source one cheaper than that option.. will probably go for the repair I guess.

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11 hours ago, Leighm0 said:

As per AK1's reply, the dealer option with the unit being out of warranty is the Repair option.. just thought I might be able to source one cheaper than that option.. will probably go for the repair I guess.

This is manufacturing defect on a single purpose $1k touch screen... its a shame you guys let your dealer get away with not covering it. 

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On 1/18/2021 at 2:47 AM, AVNeeds said:

This is manufacturing defect on a single purpose $1k touch screen... its a shame you guys let your dealer get away with not covering it. 

Control4 says because the unit is over 5 years old, it cannot be repaired or replaced under RMA.

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On 1/17/2021 at 10:47 AM, AVNeeds said:

This is manufacturing defect on a single purpose $1k touch screen... its a shame you guys let your dealer get away with not covering it. 

Oh I see. And if you bought a $5,000 television over 5 years ago would you expect Best Buy to cover it?

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  • Leighm0 changed the title to [SOLD]: T3 10" WALL White

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