Chime Config for Events and Cloud Recording

[Dueport]

I must be missing something obvious here but I can't figure out how to configure the Chime to properly fire events (motion and button press) and store recordings in the cloud.  I found a couple other threads related to this but they both evolved to focus on the lack of settings under HE - now with settings exposed in 3.2.2 I'm at a loss.

First, under Events, I setup media thinking these settings would tell C4 to store video in the C4 history cloud:

 

Next, I linked these events to that media:

I tried switching those enabled toggles in troubleshooting but it made no difference.  I then setup and enabled 3 motion zones.  Then, I tried to setup a push notification with snapshot:

Then I programed that push notification off motion event:

 

Then I tested the above by creating motion in front of the doorbell.  Nothing happens.  I also tried ringing the doorbell - I get no notification (similar push notification programmed for button press) and no cloud recording either.  I do have 4sight.

I must be missing something simple here but I don't see anything on point in the documentation and I don't see any activity at all in the history - no video clips etc.

Any help would be appreciated.....

[AK1]

Second screenshot, Events column - make sure you have your events Enabled.

[Dueport]

5 hours ago, AK1 said:

Second screenshot, Events column - make sure you have your events Enabled.

Appreciate you weighing in - can see how it looks that way in the screen shot but I’ve tried toggling those and testing and doesn’t seem to make a difference. Really puzzling. 

[mujtaba.khokhar]

Possible silly question 

but do you have 4sight? 
 

you’ll need this for push notifications 

 

thanks 

Muj 

[Dueport]

2 hours ago, mujtaba.khokhar said:

Possible silly question 

but do you have 4sight? 
 

you’ll need this for push notifications 

 

thanks 

Muj 

Thanks for weighing in - I do have an active 4sight subscription 

[dinom]

Ask your dealer to help maybe?

[AK1]

On 5/31/2021 at 12:20 PM, Dueport said:

Appreciate you weighing in - can see how it looks that way in the screen shot but I’ve tried toggling those and testing and doesn’t seem to make a difference. Really puzzling. 

You must leave them on Enabled in order for it to work.

 

[PorterTX]

@Dueportwere you able to figure out what was not working?  I recently had my Chime installed and it seems to be running smoothly with the push notifications. 

[Dueport]

4 hours ago, PorterTX said:

@Dueportwere you able to figure out what was not working?  I recently had my Chime installed and it seems to be running smoothly with the push notifications. 

Thank you - yes @chopedogg88reset some settings and got things working perfectly now!