John1199 Posted October 1, 2021 Share Posted October 1, 2021 Hello community. I have next issue: after EA-5 controller rebooting I cannot restore zigbee connection to device. To solve this problem I should reboot zigbee device (just take off block with 4 AA battaries for 30 seconds and after this return in back in device). Zigbee device I use: lock Kwikset Signature 914. C4 driver: Kwikset Smartcode (version 31). Firmware version of lock: 03.08.16. Any ideas how to solve this problem ? Quote Link to comment Share on other sites More sharing options...
Kyle Coolabode Posted December 13, 2021 Share Posted December 13, 2021 Hey John, Your lock might have fallen off the Zigbee mesh. In that case you will need your dealer to leave it and re-join or it might need to leave and factory reset and re-join. Quote Link to comment Share on other sites More sharing options...
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