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New user, some questions


biosdi

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Hi guys. My local agent has just setup C4 in my home. The idea is to control lights, blinds and audio/video. 4sight is active.

I wonder…what can I customize? I mean: I downloaded C4 app on my mobile, but I want to have a full system overview (I’ve heard about Composer…). Anyone could explain me?

thanks

 

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Just now, biosdi said:

Hi guys. My local agent has just setup C4 in my home. The idea is to control lights, blinds and audio/video. 4sight is active.

I wonder…what can I customize? I mean: I downloaded C4 app on my mobile, but I want to have a full system overview (I’ve heard about Composer…). Anyone could explain me?

thanks

 

A dealer can sell you PC based software called composer home edition. It is different than composer pro that the dealer uses

you can do 95% of the programming your dealer can do - but you cannot bind hardware and you cannot add hardware

its $149 one time fee and it comes with 1 year if 4sight which is $99 so really it’s like $50

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  • 3 weeks later...
On 12/24/2021 at 2:33 PM, eggzlot said:

A dealer can sell you PC based software called composer home edition. It is different than composer pro that the dealer uses

you can do 95% of the programming your dealer can do - but you cannot bind hardware and you cannot add hardware

its $149 one time fee and it comes with 1 year if 4sight which is $99 so really it’s like $50

Sorry, I had to signup with new user and email, because forum kept blocking me from posting due to “Forbbiden. Please enable JavaScript”. Obviously was enabled, so I tried with new account. It worked. 
 

Anyway: my dealer told me he can’t find Composer HE😳 Can you help me to buy it somewhere else? (Some dealers on this forum?)

 

thanks

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19 minutes ago, aspide said:

Sorry, I had to signup with new user and email, because forum kept blocking me from posting due to “Forbbiden. Please enable JavaScript”. Obviously was enabled, so I tried with new account. It worked. 
 

Anyway: my dealer told me he can’t find Composer HE😳 Can you help me to buy it somewhere else? (Some dealers on this forum?)

 

thanks

I'm available to sell Composer HE upon request.

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35 minutes ago, aspide said:

Sorry, I had to signup with new user and email, because forum kept blocking me from posting due to “Forbbiden. Please enable JavaScript”. Obviously was enabled, so I tried with new account. It worked. 
 

Anyway: my dealer told me he can’t find Composer HE😳 Can you help me to buy it somewhere else? (Some dealers on this forum?)

 

thanks

If you have a dealer who doesn’t know where to access HE you need to fire them… They clearly are not knowledgeable about basic things with the brand

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1 hour ago, aspide said:

Sorry, I had to signup with new user and email, because forum kept blocking me from posting due to “Forbbiden. Please enable JavaScript”. Obviously was enabled, so I tried with new account. It worked. 
 

Anyway: my dealer told me he can’t find Composer HE😳 Can you help me to buy it somewhere else? (Some dealers on this forum?)

 

thanks

As others mentioned - run far from the dealer and get set up with someone here

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1 hour ago, Control4Savant said:

If you have a dealer who doesn’t know where to access HE you need to fire them… They clearly are not knowledgeable about basic things with the brand

I’m aware of that… however unfortunately I payed him and I need him to complete installation of some other no-C4 stuff…then, for sure, they will be fired. In the meantime, can I buy HE from other dealer? Or this means that actual installer will lose access to my system? 
 

thanks

 

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5 hours ago, aspide said:

Anyway: my dealer told me he can’t find Composer HE😳 Can you help me to buy it somewhere else? (Some dealers on this forum?)

If your dealer told you that then he is either:

  1. Extremely incompetent
  2. Lying

Why would he lie?  So that you have to call him to make any change which increases his revenue and/or because he doesn't want you to make changes the screw up the system.

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11 minutes ago, zaphod said:

If your dealer told you that then he is either:

  1. Extremely incompetent
  2. Lying

Why would he lie?  So that you half to call him to make any change which increases his revenue and/or because he doesn't want you to make changes the screw up the system.

I think he’s lying. However I don’t care. He will finish his job and than bye bye 

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10 minutes ago, aspide said:

I think he’s lying. However I don’t care. He will finish his job and than bye bye 

Customer.Control4.com and you can change your dealer.  Current dealer won’t get a notice.  Will only find out when they cannot access your system

finish up the work. Be nice. Then move on

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44 minutes ago, eggzlot said:

Customer.Control4.com and you can change your dealer.  Current dealer won’t get a notice.  Will only find out when they cannot access your system

finish up the work. Be nice. Then move on

Ok. So, before getting HE, should I wait him to finish? Or can I have HE and let him to finish?

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3 hours ago, aspide said:

Ok. So, before getting HE, should I wait him to finish? Or can I have HE and let him to finish?

Either or

can change dealers - let them sell you HE - then change back

or let him finish then switch

you can change your dealer daily if you want :)

personally if the install is going well and this is the sole hiccup I’d let them finish and then buy HE after the fact.  

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