ERDrPC Posted January 3, 2022 Share Posted January 3, 2022 I just had my installer remove and reinstall my doorbird driver as it has become corrupt. He told me that the 3 device limit for TS calls has been removed. I'm a little stuck and looking for some help. I have 4 different announcement events based on time and a room exclusion for the doorbird doorbell press (doorbell, doorbell exclude master, doorbell low volume after 6pm, doorbell exclude master low volume after 6pm). In the announcement agent, when I include a TS with an announcement then it just plays the announcement sound. This does not control which TS are called by the SIP. Am I right? I'm trying to specify to call different TS based on one of the four events. I have all the programming setup under the doorbird button press event. Ie here:I have a bunch of if statements that define the four event criteria which allows the logic to work. I'm not using the announcement agent programing area. Ie not using this: I've been trying to play with the communication agent to create different call groups but I cannot figure it out. How do I create multiple call groups for which I can choose to call based on my four event criteria? Below is a screen capture of my communication agent. I think to prevent both the doorbell sound (announcement) and SIP call sound (communication) on the TS, I should remove the TS from the announcement agent? Thanks in advance Quote Link to comment Share on other sites More sharing options...
ERDrPC Posted January 3, 2022 Author Share Posted January 3, 2022 So I've figured out my blunder. I've created the four call groups. Now where do I specify in programing which call group to use based on my doorbell press logic? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted January 3, 2022 Share Posted January 3, 2022 Announcements and intercom are not the same. Quote Link to comment Share on other sites More sharing options...
ERDrPC Posted January 3, 2022 Author Share Posted January 3, 2022 Thanks to an awesome Aussie dealer who held my hand thru my ineptness. Turned off the auto call group from the driver. Configured the 4 call groups and nested the programming for each into my current programming. South Africa C4 user 1 Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted January 3, 2022 Share Posted January 3, 2022 5 hours ago, ERDrPC said: Thanks to an awesome Aussie dealer who held my hand thru my ineptness. Turned off the auto call group from the driver. Configured the 4 call groups and nested the programming for each into my current programming. This is the right way to do it. Quote Link to comment Share on other sites More sharing options...
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