FLA

15 hours ago, chopedogg88 said:

I can help you remotely with troubleshooting and upgrades...PM me if interested.

Thanks so much for your reply but I have to purchase new equipment that has to be installed and the problematic areas are not software issues. I need an on site integrator/installer Thanks again

Can someone suggest a reputable experienced C4 installer/dealer that can troubleshoot and upgrade my system. Thank you.

Thx, Looks like it could be $10K, a little rich for my blood. Wish I had the dough for that. 74 yrs old and going into semi retirement. Just want to spend those years with a system that works. It doesn’t have to be that great. Unfortunately those days are over.

25 minutes ago, Cyknight said:

Going a Video over IP solution may indeed 'fix' any wiring issues you have: what I mean with it being less of a direct replacement is that generally speaking, a video over IP setup introduces more of a delay. That is not anything that can't be dealt with perfectly fine in a new setup by choosing the correct accompanying gear, method etc - but going from 'standard' distribution to a video over IP system often means more of a major overhaul of setup.

If the system can work the way it is supposed to not looking for major overhaul,

just looking to replace B-300.

new sensors on burglar alarm

4 new surveillance cameras and new recorder,

replace some TV emitters 

and most likely a couple of new replacement TV’s .

5 hours ago, Control4Savant said:

The most substantial change in video distribution from HDBT is IP. Snap(Control4) - Media Over IP is their branded system. I would suggest JAP(Just Add Power) or AVPro IP but either way you are dealing with more traditional network data packets and not extended signal.  

Sorry that’s way over my head. Not

looking for a major overhaul. If the system can work the way it is supposed to just looking to replace B-300.

new sensors on burglar alarm

4 new surveillance cameras and new recorder,

replace some TV emitters 

and most likely a couple of new TV’s .

4 hours ago, Cyknight said:

Binary has since moved to the MOIP system which isn't a direct replacement.

Plenty of A/V switches should fit in a 2U setting (you seem to have a slot above available) though.

 

If a replacement makes sense vs just fixing the one bad TV is another matter: depends a lot on if there's more to gain (ie 4K)

More than one bad tv. One is definitely wise than the others. Out of & TV’a 1 is unbearable, 1 is so so and 3 are borderline. The other 3 are inconsequential.

I don’t know what a MOIP system means. 

3 hours ago, Control4Savant said:

 

 This something on site that most experienced techs can sort out through different troubleshooting techniques. Having this problem for 10 years is never acceptable, if it  existed from the original installation not only should that dealer be solving the problem for free or little cost. As a dealer, these are the resources clients rely on us to have or whats the point?  Do you know how your TVs power is controlled?  Tech have been realistically above the old school high voltage issues for a while now, far less issues than the analog and basic digital stuff when you first had the install done. 

So all of the TV’s power is turned on and off with the C4 remote. They are all plugged into different AC receptacles. All of the receptacles were new when the house was renovated along with new AC wiring and power panels about 10 yrs ago which is when the C4 system was also installed. I know that the dirty power excuse that my dealer used was BS because some of the TV’s are consistently worse than other and a couple that are rarely ever used seem to be fine. Also nobody where I live has ever mentioned dirty power and there are some very upscale homes. We had no problems for 20 yrs. plus prior to the C4 being installed. I have been really loyal to my dealer which is probably a fault of mine at this point. Maybe I should contact another C4 dealer in Orange County Calif. since I also need to replace my surveillance system and should probably replace my B-300 Matrix per some of the other guys on this site.

16 hours ago, RAV said:

Do you have a centralized video matrix switching system? All the boxes in the rack and just TVs in the rooms?
When they blink, is there a visual confirmation of the TV power state? Is just the image blanking? (Is the TV powered on and no signal the issue, or is it simpler programing issue of the TV power) Got TV power LEDs?

If it's a matrix it's possible how the wiring was done, shielded or not, distance from high voltage stuff, terminations, etc.
It's also possible it's EDID HDCP communication issues where the brand of products aren't getting along.

Yes centralized. B-300 Matrix

just the image blinking.

when tv’s decide to act up then either tv power or video signal does not turn on or off, I believe a different problem than the blinking of the video. I would rather not put a video box at tv locations and continue to work off central control. That was one of the reasons to use control4.

Besides each tv can receive 3 Satellites,2 Apple tv’s, - 1 Roku and 1 DVD player and giving that up would negate the purpose of the system.

4 hours ago, Cyknight said:

They primarily aren't known for their..uh..durability. We actually have a handful of them left in the field from take overs (we replaced the ones we did with 500 series).

 

BUT they have one advantage: they have a built in matching HDMI output for each CAT out put: I would suggest taking the offending TV, use the HDMI out instead, and put a well-rated new transmitter/receiver set in between and see of that doesn't get rid of the blinking.

Approximately what is the cost of a 500 series and is it about the same size as the 300. Hoping it can fit in the rack. Do you think that the 500 is what I should substitute it with. I assume the performance of the 500 should make a difference? Thx

24 minutes ago, lippavisual said:

Personally thought these were junk.  Could be your issue right there. 

Yes I’ve been told that they were far from desirable and I thought that could have something to do with the TV power and /or the video signal for not turning on or off with the remote but I can’t see how the B-300 could cause the video to blink on and off.

2 hours ago, RAV said:

Do you have a centralized video matrix switching system? All the boxes in the rack and just TVs in the rooms?
When they blink, is there a visual confirmation of the TV power state? Is just the image blanking? (Is the TV powered on and no signal the issue, or is it simpler programing issue of the TV power) Got TV power LEDs?

If it's a matrix it's possible how the wiring was done, shielded or not, distance from high voltage stuff, terminations, etc.
It's also possible it's EDID HDCP communication issues where the brand of products aren't getting along.

Sorry I should have mentioned that I have a Snap B-300 HDMatrix 8X8 that allows each TV station to run out of the same control closet with Balins and no other equipment at the TV.

After over 10 years of torture with nobody being able to explain my TV’s blinking on and off especially when different lights in the house are on or off and why quite often when TV’s don’t turn completely on or off (sometimes the tv signal / audio ceiling speakers turn on without the Tv turning on or vice versa).My original installer blaming it on dirty power. Nobody in my neighborhood has dirty power problems. It just dawned on me what the problem probably is: I think it is very likely when my house was pre wired they must have spliced some wires.’some people on this site in the past thought it could have been that the wires are non shielded. Could my theory of spliced wires be the causer the previously mentioned problems ?

I am absolutely 100% impressed with this system.  Here's why:

 

1. It has amazing picture quality.  In both bright and no light situation.  You can see for yourself here: http://www.youtube.com/watch?v=pKexNhcI4GI

 

2. The software is very mature.  I was able to get it up and running in seconds (although I believe that I am pretty tech savvy).  It supports PC, Mac, iOS and Android.  iOS and Android support remote playback (playback of recorded footage on the tablet itself).  PC and Web Interface allows full configuration of the NVR.  For me, this means that it can just sit in my rack and I can configure and review footage remotely.  I was pleasantly surprised by how mature the software was.  

 

3. The had a mechanism to setup the NVR with your router via UPNP, but I opted not to go that route because I have a SonicWall Appliance and to keep things secure, I was just going to VPN in.

 

4. They are POE cameras and the NVR has 8 POE ports.  Basically, this means that you don't need to find power.  You have to run 1 Cat5e cable to the camera and that's it. 

 

 

Mine is a retrofit, so it's already in. 

 

 

The quality is amazing, especially for the price.  Panasonic will integrate and play very nicely with C4, but you're talking about 4x the price for the same picture quality. 

 

 

If you're talking about Costco, yes, that's where I got mine. 

 

 

That's what I ended up doing.  I couldn't find a serial or IP driver for it so I ended up creating an IR driver for it.  Works perfectly.  I've been using the Nexus 7 sitting around the house with the app as "viewers".  One Nexus in the Office, one in the Kitchen and so on.  So currently, I have the NVR output via HDMI to a HDMI splitter (this works because the signal is not HDCP) then going to my Marantz amps for various rooms.  

 

 

For me, being able to see the video feed on the C4 interface wasn't as appealing, and I couldn't find a cost effective solution that would support this.  For informational purposes, in my opinion, the SecuritySpy + EV drivers + IP Camera is probably the most cost effective solution for viewing + recording + being on C4 interface - but even that solution is pretty expensive.  

 

Overall, I am extremely happy with this system, and IR drivers work just fine.  In the future, if C4 or someone decides to write an IP driver for Swann NVRs - it'll be even better.  

Thanks for your reply. Video was great and the quality of the camera looks very good;

No worries, let us know what you end up doing.

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theCodeman thanks for your explanation. It helps a layman such as myself better understand issues to complex topics that are totally foreign to me. I appreciate your explanation.

Hey Everyone,

Just got the Swann NVR8-7200 with a couple 1080P security cameras. It's actually a great surveillance system. I'm just wondering if anyone has created a C4 driver for Swann? Either IR or Serial?

Thanks a lot!

Please let me know about the quality of the system and how it integrates with C4. One of the big box retailers in my area was offering

That system at a killer price. I asked

my installer about them and he said he I would not like the quality of their video or their physical quality. I have a feeling that he is just wanting

to sell me super expensive equipment which I definitely don't want. I have some time before I need to purchase the cameras as the pre wire was recently finished and the speakers have not been roughed in yet. My contractor will be starting on the drywall by weeks end.

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