David Turnbull

Hi, Thanks.  I may be back to you on the offer.  I have gone back to my dealer to make one last effort to get him to help me.

Thanks very much.  I have replaced a kitchen pendant fitting (3) with a chandelier.  It is on a program that after sunset and if the room motion sensor is broken, the light come on @ 10%.  The new fitting is 640W (16 bulbs) to the old one of 180W (3 bulbs).  I need to lower the % as its now to bright, but to do that means a visit from my local dealer for two hours @ $170 dollars, for what I assume is a 10 minute job. Can you answer one other question, if possible.  Is it normal practice for a dealer to lock all programming?   As I am sure even When>>Then will allow me to change the %, if I could access the program?

david

Hi, I am new to Control4, but am interested in Composer HE?   What is the cost of this?   I lived in New Zealand, so can I use here?

Hi, I have installed Control4 for about 3 years ago.  The local dealer struggles with “getting-it-right” in respect to creating scenes etc.  Everytime he comes back he charges me $85/hour and I bet I have paid 2-3k over time.  I couldn’t get any response from him recently, so I contacted Control4 directly, who were a lot more helpful.  They suggested I use Composer Home Edition, and get this from my Local Dealer.   When I contacted him he was dismissive, and said OS3 replaces this software.

Can somebody with experience please advise me on this matter.  I get the impression the local dealer just wants to keep his money supply in tack?

David