Fcrnk

am in the West

your solution is my next step if current dealer can not resolve

onw wifi network

ea3 hardwired

no extender that I know of

comcast's router is in use.

wifi is being supplied by a luxul ac3100? i think that's the model

wifi up and running

thanks

I'll let you know what the dealer's solution is ; when I get one....

thanks for your patience

controller is an ea3

use comcast

noticed problem when trying to operate the tv; control4 remote went hourglass; wouldn't connect.

tried to run tv from app; app can't connect

sent log files to control4; they said contact the dealer... have done that... still can't connect

as far as i know dealer is working on the issue, but i can't control how that's done...

i'd like to know how to "fix" things so that I don't have to rely on the dealer's schedule..if possible.

Thanks

any available resource for the end user to utilize?

Cyknight.... will try that when I regain access

knowitall... no clue, tis’ Frustrating to say the least

New to control 4

controller needs to be reset for apparently random reasons, dealer comes out, does there magic and it works for awhile . Have tried the unplug and wait game to no avail. How can I reboot get things up and running other than paying for a service call? Have had the system 6 months and it’s been down 4 times....

also, have a keypad door lock: how do I change the code ?