Tom4809

18 minutes ago, eggzlot said:

I’ve had c4 for 11 years.  Only upgraded controllers and touchscreens for the new UI which was a personal choice and again I was 8-9 years in when I made that upgrade so can’t complain about support and longevity.  

knock on wood still have original Amps, matrix, sr250 remotes, tons of lighting kit, etc.  

depending on your system 20k may be extreme or if it’s all 1.7 embernet stuff then yeah you got your use out of it!   Don’t service a 15 year old car with 200k miles or get a new car?

Unfortunately, I have had to replace alot of my equipment. If i'm able to get it fixed fairly reasonable I'm ok. Maybe the 20,000 was high, but more things need to be replace. Not all control 4 but just leaves a sour taste. I've had 2 amps break, soon after the warranty expired. It's good equipment, i just it should be able to be maintained. 

6 minutes ago, msgreenf said:

The current controllers had an 10+ year run with a few updates a year... idk what your expectations are but old hardware can only be supported so long

I don't diagree that stuff breaks. Do you still support the old equipment, or do i have to spend $20,000+- to update my system. That is my problem!

I have 2 Sr250's that are constantly showing waiting for Network. I've reset them (0,4) and tried to reset the network. I've got a call in, but since I don't "pay" the monthly fee i'm on the back burner. I've become very disillusioned with the entire Control 4 (at least for video, can control audio easier thru my iphone) and am about ready to switch my video.

Are there any simple solutions. I've found a few older remotes on ebay, but don't want to have the same issue.

Thanks

I've had control 4 for 13+ years. The system worked great for the first 5-6years. We have an execellent dealer, but i feel the life of the equipment isn't as long as it should be. I have broken remotes that I'm not sure i can replace. Then new OS will not work on my equipment. I spoke to a Savant dealer, and they quit selling Control4 due to constant changes that make most of the system obsolete. 

I feel like it is an annuity for the dealer and am tired of feeling like I'm getting nickle and dimed to death. Maybe run CAT 6 everywhere and try to get a strong wifi network. You might save money over the long term.