gcasey0513 Posted March 4, 2012 Share Posted March 4, 2012 Last night everything was working fine - woke up this morning and none of the remotes or touch screens were responding. The HC-1000 director is off the network. I have other controllers that show up on the System Manager, but that one can't be pinged or displayed on the network. I cycled power and the rest of the network is up. Any ideas? Hoping to hear from dealer soon.Thanks! Link to comment Share on other sites More sharing options...
alcatoe Posted June 11, 2012 Share Posted June 11, 2012 Mine did the same thing the other day. I replaced the hard drive with one that I had imaged as up / failsafe and the hc-1000 came back to life for 2 days then went off line again!!! Replacing the hard drive and it coming back to life ensures me it is not hardware related. Any thoughts? Going to try a restore tonight if I have time. In the mean time, I made my old media controller the director. Link to comment Share on other sites More sharing options...
C4Programmer Posted June 12, 2012 Share Posted June 12, 2012 What version are you on. Check with your dealer there have been a few firmware update/patches for the V3. Some of them are subsidized by C4 for the time to fix. If it is an old one your dealer you try a restore requires software on a USB drive. Link to comment Share on other sites More sharing options...
alcatoe Posted June 21, 2012 Share Posted June 21, 2012 Still have not had time to try the restore to the 1000. I had my media controller set as director and all was fine until today when it suddenly went off line. I cannot see any directors on the network. Even if i add a director by assigned ip, i cannot connect to them.Is anyone aware of C4 scanning registered controllers to determine composer version sub 2.0 and sending out a kill director type of signal or something? As mentioned in my above post, i was able to get the 1000 back online with swapping the harddrive with a backup image that i had created then after a few days it went off line again. Now I am having this issue with another controller.Going to perform a restore from a usb stick in a few to see if it brings the 1000 and media controller back to life. Link to comment Share on other sites More sharing options...
alcatoe Posted June 21, 2012 Share Posted June 21, 2012 What version are you on. Check with your dealer there have been a few firmware update/patches for the V3. Some of them are subsidized by C4 for the time to fix. If it is an old one your dealer you try a restore requires software on a USB drive.I am on 1.7 still and the 1000 is a V1. The 1000 has been running 1.7 for about 2 years with out any issues. Link to comment Share on other sites More sharing options...
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