Composer home edition quits

[amasis]

Hi,

I just installed the composer HE but it quits.

Logs this:

Exception: System.ArgumentNullException

Message: Value cannot be null.

Parameter name: buffer

Source: mscorlib

at System.Security.Cryptography.HashAlgorithm.ComputeHash(Byte[] buffer)

at Control4.Client.Controller.PerformChallengeResponse()

at Control4.Client.C4System.ConnectToController(String ipAddress, String filename, String systemPassword)

at Control4.Client.C4System.ConnectToController(String ipAddress, Int32 port, String filename, Boolean useSsl, String systemPassword)

at Control4.Designer.DesignerForm.ConnectToController(String uuid, String ipAddress, Int32 port, String filename, String username, String password, Boolean useSsl)

at Control4.Designer.DesignerForm.ConnectToController(String uuid, String ipAddress, String username, String password)

at Control4.Designer.DesignerForm.ConnectToLocalController()

at Control4.Designer.DesignerForm.ShowStartup()

at Control4.Designer.DesignerForm.ShowStartupOnFirstRun()

at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)

at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

at System.Threading.ExecutionContext.runTryCode(Object userData)

at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)

at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

Thanks anyone for help

[tenzig]

Are you using a HC1000 for the Director 2.2.2 with the HE2.2.2?

If so, I had a similar (but not exact) logged problem when unsuccessfully trying to open a customer's HE:

Exception: System.Security.Cryptography.CryptographicException

Message: Object identifier (OID) is unknown.

Source: mscorlib

at System.Security.Cryptography.X509Certificates.X509Utils._GetAlgIdFromOid(Stringoid)

at System.Security.Cryptography.X509Certificates.X509Utils.OidToAlgId(Stringoid)

at System.Security.Cryptography.RSACryptoServiceProvider.SignHash(Byte[]rgbHash, String str)

at Control4.Client.Controller.PerformChallengeResponse()

at Control4.Client.C4System.ConnectToController(String ipAddress, String filename, String system Password)

at Control4.Client.C4System.ConnectToController(String ipAddress, Int32 port, String filename, Boolean useSsl, StringsystemPassword)

at Control4.Designer.DesignerForm.ConnectToController(String uuid, String ipAddress, Int32 port, String filename, String username, String password, Boolean useSsl)

at Control4.Designer.DesignerForm.ConnectToController(String uuid, String ipAddress, String username, String password)

at Control4.Designer.DesignerForm.ConnectToLocalController()

at Control4.Designer.DesignerForm.ShowStartup()

at Control4.Designer.DesignerForm.ShowStartupOnFirstRun()

at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntrytme)

at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

at System.Threading.ExecutionContext.runTryCode(Object userData)

at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCodecode, CleanupCode backoutCode, Object userData)

at System.Threading.ExecutionContext.RunInternal(ExecutionContextexecutionContext, ContextCallback callback, Object state)

at System.Threading.ExecutionContext.Run(ExecutionContextexecutionContext, ContextCallback callback, Object state)

at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntrytme)

at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

ComposerPro worked fine, but HE would always crash.

I am a C4 Tech2 and was able to escalate the problem through tech support to an engineer who remote logged in. After two days and several engineers brainstorming, the diagnosis was a software bug. The fix is in the pipeline with no official ETA.