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Broker/Director Error - Cannot Register Controller


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Hello All,

My HC-800 system has been working fine for about a year.  I was running 2.8.0.  Out of the blue I get the error below.

image.png.81ba73b4645c18663787c52ae41d02fc.png

After some web research, I found that this is an issue and that updating to 2.8.2 will solve it.

I successfully updated the firmware and then installed Composer Pro 2.8.2. I had the same issue. I then found that update manager no longer worked. My Controller Registration on the Customer Portal still referred to 2.8.0., I thought that might be the issue.  I unregistered my controller.  I then found that I could no longer re-register it and get the following error.

"Error while communicating with the Web Services.  Fault = SSL_ERROR_SSL
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed LSE = 0"

Any help would be greatly appreciated!  I have been poking away at this all day!

Thanks!

 

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