Remie Posted June 22, 2019 Share Posted June 22, 2019 My DS 2 door station stopped giving door chimes when someone calling on it. Anyone got any tips how to get it back? I got OS3. No chimes on my T3 or phones intercom app. Quote Link to comment Share on other sites More sharing options...
-defunct- Posted June 22, 2019 Share Posted June 22, 2019 Does the call come through? Just no sound? Quote Link to comment Share on other sites More sharing options...
Remie Posted June 22, 2019 Author Share Posted June 22, 2019 No call or sound. Quote Link to comment Share on other sites More sharing options...
-defunct- Posted June 22, 2019 Share Posted June 22, 2019 Is the DS2 powered on? Does it show as online in the communication agent in Composer? Quote Link to comment Share on other sites More sharing options...
Remie Posted June 22, 2019 Author Share Posted June 22, 2019 It’s on. I get notifications about motion. And photos on mail. It’s also online so I can watch the camera on security. Quote Link to comment Share on other sites More sharing options...
-defunct- Posted June 22, 2019 Share Posted June 22, 2019 Next step is checking the Communication Agent in Composer and verifying the intercom functionality. Does it show offline in the intercom list on a T3? Or the Intercom mobile app? I'm not sure if you're a dealer or a homeowner/customer. If so, next part would be talking to your specific dealer. Quote Link to comment Share on other sites More sharing options...
Remie Posted June 22, 2019 Author Share Posted June 22, 2019 Im not home riGht now but it’s shows idle in communication agent. And online in intercom app. So I have no problem with calling my door station with sound and video. Quote Link to comment Share on other sites More sharing options...
-defunct- Posted June 22, 2019 Share Posted June 22, 2019 Is the button set to 'programming' on the DS2 properties. That has thrown me off a few times. Quote Link to comment Share on other sites More sharing options...
Remie Posted June 23, 2019 Author Share Posted June 23, 2019 It’s not set to programming. Quote Link to comment Share on other sites More sharing options...
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