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Update Motion Sensor Firmware


EVEc4

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I am new to Control4 and need some help. I am running 1.8 on my controller and want to add a motion sensor. The motion sensor I have needs to be updated to be able to work. I have added it to my system design and cannot identify it and don't know what to do next.

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What type of motion sensor are you using?

Is this a CardAccess motion sensor? If it is a CardAccess motion then it needs to be a ZigBee Pro version. The older CA motion sensors are not ZigBee Pro compatible. There is no way to do a software upgrade on the older CA motion sensor it needs a hardware replacement.

CardAccess has a trade in program that dealers can use to get a hardware replacement. CardAccess sent out an email to CardAccess dealers about the trade in program. You could contact CardAccess for additional information on the trade in program. ;-)

You could also call C4 tech support. The C4 dealer forum is also a great resource. ;-)

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