rchawla80 Posted October 24, 2009 Share Posted October 24, 2009 Hi all -To my dismay - I bought some 6 button switches from Ebay (bad idea).One of them will light all 6 lights but the top 2 and bottom 2 are solid blue and the middle two are orange. The switch will not identify with the network. How do I troubleshoot this?The other one - only 4 will light up the other 2 will not, I am guessing I got screwed royally on this one as well.Any chance I can revive these?Thanks Link to comment Share on other sites More sharing options...
henniae Posted October 24, 2009 Share Posted October 24, 2009 I assume you mean 6 button keypads.You could try a factory reset. Tap button 1 (i.e. top left) 9 timesTap button 3 (i.e. bottom left) 9 timesTap button 1 (i.e. top left) 9 timesYou could have other problems too. The 6 button keypads could be on the incorrect firmware version. Link to comment Share on other sites More sharing options...
rchawla80 Posted October 24, 2009 Author Share Posted October 24, 2009 So how do I fix the firmware? I tried the button sequence, no change. Link to comment Share on other sites More sharing options...
henniae Posted October 25, 2009 Share Posted October 25, 2009 So how do I fix the firmware? I tried the button sequence, no change.What version is your controller running and what firmware version is the 6 button? Link to comment Share on other sites More sharing options...
rchawla80 Posted October 25, 2009 Author Share Posted October 25, 2009 I am running 1.7.3. No clue what the switches are running.Help! Link to comment Share on other sites More sharing options...
henniae Posted October 25, 2009 Share Posted October 25, 2009 Have you considered calling your dealer about this?I am guessing you have Composer Pro, but as you can see it is not always that easy to fix issues like these. Link to comment Share on other sites More sharing options...
Mav-Jason Posted October 25, 2009 Share Posted October 25, 2009 Also, have you considered pulling your hair out for buying C4 products on ebay? (and not 1 by 1, handfuls) Link to comment Share on other sites More sharing options...
rchawla80 Posted October 25, 2009 Author Share Posted October 25, 2009 Hi there -I have bought C4 products on Ebay before (not big ones) and usually fine. These two are troublesome. Let's see if we can figure it out.I do not like my dealer so I am asking any dealer here to help.Thanks Link to comment Share on other sites More sharing options...
GoGo Delicious Posted October 25, 2009 Share Posted October 25, 2009 . . . . I do not like my dealer. . . .May be the reason he bought them on eBay Link to comment Share on other sites More sharing options...
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