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IR works from virtual remote only


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I have a large system with 12 controllers. I have full control of TV power in all zones via the virtual remote but, 8 of the zones don not operate the TV's with the SR250.

I have good zigbee coverage because I have great control of all sources with the SR250's but, the flasher will not even flash when using the remote.

The problem seems to be happening with all zones that have their own HC200 connected to the TV. The areas that are controlled by the I/O extender in the rack act as they should.

I have rebooted the controllers and same thing is happening.

The project is running 2.1.1

Has anyone else experienced this?

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My first thought is this could be an issue with room end points or possibly the IR binding is mis-bound. When you blast it from a virtual remote it blasts all ports on a device I believe so that shows the codes are correct and the IR bud is not dead. Also make sure your video end point isn't hidden in the room.

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