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10 inch touchscreen wont update


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When i try to update to 2.1 navigator...the touch screen gives me this notice even though i have checked in my controller and it has internet..

unable to obtain updates version infromation from the web interface at url Http://services.control4.com/updates/v2_0/updates.asmx. Verify that internet is access is available from director.sts =404 fault=http/1.1 404 Not found

any ideas of how to fix this?

thanks

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