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cfduran

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Posts posted by cfduran

  1. I have a problem with my lights ... for example when I turn off a light from my phone it physically goes off, however in my phone it shows as turn on at 100% or any percentage.  Sometimes, after some seconds it shows complete turn off at the phone, sometimes it keep turn on despite physically is turn off.  This is causing problems as the lights controlled by sensors do not turn on because they are turn on into the OS (showed in my phone) but physically they are turn off.  I have changed zigbee channel, I deleted the zigbee network and create a new one.  The problem continues.  Lights were working ok but they started to have this behaivour two weeks ago.  My controller is an EA3 and I have ADP, FPD and SW (12 in total), OS 3.1.2.  Any idea to check into my system to fix this problem.

  2. I have a problem with dimmers and kpd.  When I turn off the lights from (from my phone or directly from the device) the lights turn off, however the app show the light turn on but it is off.  Sometimes, I turn off the lights and next day I found the app showing the ligth is on.  What I have to do to solve this problem?  I have to delete the zigbee network and create a new one but I am not sure if I have to identify again all the dimmers and kpds.

  3. I have a system with a problem using the alarm DSC1832.  I am using the IT-100 connected to I/O Extender port. Alarm system is working ok, however when I try to arm the alarm from the C4 interface (IOS) it does nothing, so it does not arm, it does not receive any command from this interface.

    I checked from composer the communication between the alarm and C4 and it is working.  In last serial debug command received I get information online, if a sensor activates it is showed in debug command line, anything happening with the alarm is showed at debug command line. 

    I was thinking the IT-100 was broken, but I see it is working and communicating with I/O Extender.

     

    Any clue about this problem?  I appreciate any help or support with this.

     

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