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[Status Update]Luma View Push Server Maintenance
THIS IS A SCHEDULED EVENT Jul 10, 03:00 - 06:00 EDT Jul 8, 22:39 EDT Scheduled - We will be migrating the Luma View Push servers on July 10, 2025, from 3:00 AM to 6:00 AM (EST). During this maintenance window, a small number of push notifications may not appear in the app’s “Notification” list. We apologize for any inconvenience this may cause. To review any missed events, please refer to the NVR logs for the corresponding time period. Normal push notification service will resume automatically once the migration is complete. View the full article
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Basic X4 questions
I don't think anyone can answer they for you. How important are the new features?
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Security Lights Driver and Active/Deactivated Programing
PROGRAMMING EXAMPLE In many situations you may only require the lights to be triggered when it is dark. To do this you should set up a daily schedule to enable and disable the monitoring. In the example we are enabling monitoring 15 mins before sunset and disabling it at 9:50pm. These events are scheduled daily. When the events occur Custom Programming should be added to enable and disable the security light driver.
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X4 Issues
or may drivers weren't updated? IE some 3rd party drivers need updates for X4
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[Status Update]Planned OvrC Maintenance July 9th, 2025
THIS IS A SCHEDULED EVENT Jul 9, 21:00 - 23:00 EDT Jul 8, 10:25 EDT Scheduled - The OvrC team will perform planned maintenance on a portion of our servers between 9:00 PM and 11:00 PM ET on Wednesday, July 9, 2025, to simulate an outage by the providers we use to deliver our services. This may briefly impact Partner access but will not impact the local network or customers’ systems, as there are no changes to the OvrC agent or devices monitoring the network. This exercise continues our investment in making OvrC more reliable and resilient for our users. As part of this exercise, we will simulate an outage on a portion of our system and validate our failover capabilities. Additionally, these tests will be run once a quarter to ensure reliability without any planned impact on our Partners. We don’t expect any significant interruptions to service during this time, but there could be intermittent performance issues during the maintenance window. Potentially impacted features are: * Log in/Log out, including OvrC web and mobile apps, OvrC Connect, Luma/Luma View * Device notifications * Slow page loading times Thank you, OvrC Team View the full article
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In need for Composer Media Edition - VER: 3.1.3.574826
no, there will be no issues!
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In need for Composer Media Edition - VER: 3.1.3.574826
Not sure what you mean, you couldn't update it anyway...even before..you still needed a dealer..happy to try to help you get current
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In need for Composer Media Edition - VER: 3.1.3.574826
There is no more Composer Media edition - that product was discontinued
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Sonos API Update to Include Search
Do you have a c4 defect #?
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Sonos API Update to Include Search
I am not aware of this being a known confirmed issue
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Updated Sonos Driver
The new sonos driver has been released which includes the requirement to login to your sonos account on the Network driver. Favorites and other new features are now supported.
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Continued issues with Sonos / Control4 volume
Fixed
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- Video distribution matrix for C4 assistance please
- Video distribution matrix for C4 assistance please
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[Status Update]Control4 Connect subscriptions Issue Identified. Investigation underway.
Jun 27, 18:27 EDT Monitoring - The fix has been applied to the Control4 Connect subscriptions, and we are monitoring as things stabilize. More details to follow. Thanks, Your Snap One Engineering team Jun 27, 17:45 EDT Investigating - We have identified an issue with Control4 Connect subscriptions we are aware and actively investigating solutions and impact. We have reported cases of the Control4 Connect subscriptions not processing through to completion in the Control4 mobile app. We are triaging the situation as quickly as possible. If you or your customer is running into this, please hold off on trying it multiple times. We will provide an update shortly. Thanks, Your Snap One Engineering team View the full article