Dueport

@Dunamivora @eggzlot @South Africa C4 user @msgreenf Thanks for weighing in guys - I appreciate it. I'll give the input and cable switch a try and then reach out to C4 tech support if it is still an issue. Good to know this isn't a normal experience at least.....

That’s too bad. Is there any chance a network setting could be an issue? I use all ubiquiti gear. Other option would be picking up an EA3 for the audio out to bypass the hdmi extractor and use the special audio chip one the EA3. I hesitate to do that though considering others have had this issue with EA5s so I don’t know that my issue is controller resources.

Thank you it is confusing and frustrating so that may be the only option. Would adjusting the “advanced audio setting” help and if so where is that setting?

Ethernet just like sonos connect. Appreciate your help troubleshooting.

Had to check but it says it does. I’m using the JTech JTDAT5CH. It says it has “Audio EDID Settings: 2CH for L/R or SPDIF stereo output; 5.1CH for SPDIF Output, Supports uncompressed audio such as LPCM.... Supports compressed audio such as DTS Digital, Dolby Digital. Provides the Best Flexibility through Three NEW Audio EDID Settings: Pass, 2CH and 5.1CH....” I have it set to “2CH.”

I use Cloudflare 1.1.1.1

EA1 goes into an hdmi audio extractor that outputs into an input on my C4 matrix amp. It is my only C4 controller.

When listening to Amazon music from the controller (EA1) after a little while it starts cutting in and out over and over. Does anyone know why this happens or how to fix it? Makes it unusable so I would really appreciate any suggestions. Similar topics have been raised in the past but I don’t see any explanations or solutions other than @South Africa C4 user suggested “dropping the advanced audio setting by one level” but I don’t know where that setting is or if it fixed the problem for others. I don’t think it is my controller as it isn’t being taxed: CPU usage 5-10% and memory 804

Couldn’t agree more - essential! @msgreenf did us a huge service by fixing this issue for us!

That sounds like a challenge 😃assuming doing so doesn’t violate any licensees or agreements, is the process outlined somewhere? Curious to see how involved a process that would be

Thanks to everyone for your responses. This is an interesting way of dealing with privacy concerns hadn’t considered the portable as a way to address this but maybe that makes sense. Appreciate the background info on design limits in software that should, in theory, provide protection. It would be nice if a privacy slide was built in. You could probably find some way of covering it but that probably won’t look great and it seems crazy to have to put tape or stick something on a device that costs as much as the touchscreens do. Privacy also seems like it may be a bigger deal f

Is there a privacy shudder on the T3 or T4s’ cameras? We don’t have any yet and the bedrooms seem like a logical place to have them but not keen on installing them in bedrooms without a privacy shudder/cover that would block the camera physically. If they aren’t built in, is anyone else concerned about that and how did you deal with that?

Is there a way to show a device/driver tally in HE?

Thank you both for jumping in on this thread. I never would have found either of these companies. Currently use a portable space heater to supplement the hvac in my home office and would like to add something more integrated into the house and C4 (of course). Thank you for sharing both of these - they might just do the trick! That C4 stat looks very nice!

That's exactly the 90 I was thinking of - makes it very easy to pull cable around a 90 - I have used those coming out of the house and feeding underground conduit for outdoor runs - exactly what you need if you decide to go with conduit