Good morning,
I am unhappy with the service from my Control4 dealer. He was very helpful during setup and working the bugs from our system. In the past two years, however, he has become less and less response to service requests. My two emails requesting a new driver integration have been ignored. I would like to find another dealer. I have a few questions:
1. I don't want my current dealer to have any access whatsoever to my system. Is there a way to restrict ALL remote access to my system.
2. Other than Yelp or Google reviews, what's the best way to find a dealer who is willing to work with new technologies and third-party drivers (like those from @alanchow) has excellent customer service, and will not relegate "older" customers to the bottom of his to-do list?
Thank you.
