Jabou

I'm running 2.9.1 and I have a touchscreen that went blank (ie nothing shows up on screen at all). I have rebooted and I can see the boot up sequence progressing (so I know the screen is working). However, once it displays the IP address, the screen goes blank and nothing happens. That said, I can see the touchscreen in System Manager (and I can connect to it). I tried refreshing navigators to no avail and did a factory reset - and behaviour is the same.

Anyone have any ideas on getting these older touchscreens connected up?

This is from the driver info...

Google Nest Thermostat

HC800 controller

Composer 2.9.1, Build 532307-res 
Director version: 2.9.1.532460-res

Hi,

I am trying to added a Nest Thermostat to my project. I've added the Master Driver and followed the directions to connect to Google and to Control4 accounts and then added the Nest Driver.

My problem is that after I add the driver, I get an 'Nest Thermostat not allowed in   . driver is disabled' ... and nothing works.

I've also tried adding the Master Driver and the Nest Driver without connecting to Google or Control4 - and I get the same problem.

Anyone run into a similar problem and have a fix? Thanks in advance!

jb

What version of the utility are you running? Which OS?

i will track down another computer.

Another update... still at a loss...

I've installed an 8GB Patriot USB key in my PC.

Windows showing a USB Drive, File System: FAT32, Used space: 12,288 bytes (12.0 KB), Free space: 8,037,39,368 bytes (7.48 GB) and Capacity of 7.48GB on Drive I:

After running the USB Stick Creator, I am getting an error saying that 

"Insufficient space on USB stick I:\ to create USB Install. Stick has 3.485GB, but 6.359GB are required.

After i format, windows is showing a size that i expect. A 64 GB drive showing 59.7 GB (i think).

Sandisk and Patriot

Ok. Ive moved a few steps forward. I changed the drive letters and was finally able to get the download to start as per your suggestions.

Now, im getting an error that the usb drive is too small. Ive tried an 8gb, a 16gb and a 32 gb drive (all of which are big enough). The utility is telling me that the usb drive is only 1.6 gb (even though windows is telling me its much bigger).

These are issues Ive never seen before (and frankly that i havent had to deal with). Im just trying to get my C4 system updated...:-)

thanks again

Tried changing the drive letter assignment to E, F, G, H, I, J with multiple USB keys. No luck. Still getting the same error.

I have no internet access where the controller is located, I need to grab the latest version of the controller software so that I can update to 2.9.0. I think the USB Stick if the correct utility...

Yes... as noted in original post :-)

I've tried all - but I don't think it matters. The utility is supposed to format the USB drive beforehand... For some reason, it is unable to format...

Have to do install at location with no internet access.

Launched USB Stick Creator - chose the version I needed, input the controller MAC address and when I tried to run the utility, I got an error.

"Your USB Stick could not be created

Error formatting USB stick D:\

Error locking device: Make sure no other programs are accessing device"

I am using Windows 10. I've tried multiple USB thumb drives - same result on each.

Have not seen this error before (on previous PC) - which I no longer have. I also tried running in utility in compatibility mode (Win8, Win7 and WinXP SP3) - can't get it to work.

Anyone run into something similar before?