SurfNTech

I have been looking at some new shades for one of the houses.  You overall experience sounds positive, how is the response of the shades?  What if you move them from the remote does Control4 know the position still?

I love this driver, wasn't sure about paying for it when my dealer suggested it but it has been great. We use the pop-up messages all the time.

Started with 4 TVs and we liked the features of this driver so much the wife made me upgrade the other 4 TVs in the house to LG.

You know things are worth it when the wife tells you to replace all the TVs in the house to be the same brand.

Loving the LG integration!!!

47 minutes ago, livitup said:

Bizarre. Either my dealer misunderstood the communication from Annex4 or I misunderstood him.

I'm sorry if I sound frustrated, but I agree 100% it's something with my network causing issues.  I have never pointed the finger at anyone else, and I have never tried to blame Annex4, the driver, my dealer, or anyone except LG and Cisco. Please stop telling me it's my network, because I agree!

My network looks like this:

		    E1|---> Switch -> LG TVs
		      |
Internet => Router => |
		      |
		    E2|---> Firewall -> Switch -> EA-5
					|
					|-------> WAP

The router is an Ubiquiti EdgeRouter Lite
The Firewall is a Meraki MX-64
The Switches are Meraki MS-22P
The WAP is a Meraki MR-33

The TVs and the EA-5 were originally on different subnets with the WoL packets forwarded to the TV Subnet.  Putting them on the same subnet, still using wired connections didn't help. Only when moving them to WiFi did it work. I didn't spend much time messing with the wired connectivity because the dealer had already proven them working on the non-Cisco WiFi.

I'm going to switch back to wired and mess with it some and see if I can't get it working or get some more useful debugging information.

I appreciate your help, everyone, and again - I'm not pointing fingers at Annex4!

Why is your network setup so odd?

It sounds like you are frustrated but it seems people here are trying to help and you are dead set on getting defensive.

It amazes me after following this forum for years how people want to blame everyone but themselves. Sure we are customers but if we trust our dealers we need to let them do their job.

I handed over the keys to my network years ago and my dealer has done great, I know what I'm doing as I'm in the tech sector but I have better things to do.  It's not worth wasting my money debating with my dealer.

I have run the LG on 8 TVs for a year and zero issues.  Works awesome.

Sounds like you are in a bad situation and just want to have things work, but cut everyone some slack and get back to a basic network setup.  My wife made me take my hands off the wheel, as I travel too much and instead of micromanaging the system any issues her or I call the dealer and done. Everyone is much happier.