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tandersen

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Everything posted by tandersen

  1. I appreciate the feedback - I can see how that would be annoying. I'll think about what we can do to make this scenario more pleasant.
  2. Feel free to send me the logs from your IA and C4 apps and I can have someone take a look at them. My email is tandersen@control4.com. 10 seconds does seem like longer than I'd expect. From our metrics, I know the average local connection time for the C4 app is around 4 seconds, and I'm currently working on getting it lower.
  3. Hey there, my name is Trevor Andersen - I'm a developer for Control4's mobile apps. We're aware of an issue where the iOS app has slower start up times than the android app, but other than that, they should perform similarly. If there's an issue where sessions are starting slowly for you, that's something we'd like to look at and hopefully fix before you have to go out and buy new hardware. Would you mind giving me some details about what part of it is behaving slowly for you? A video of the problem would be helpful, or if that's not possible, a list of steps you use to reproduce the problem. From personal experience, I haven't had a lot of trouble with the sessions page starting slowly, so I'm wondering if there's something different about the device or driver you're using to start a session - so details about that would help me as well. Thanks for your help!
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