I just moved into a home with a Control4 system and am slowly getting up to speed. I apologize in advance if I'm asking stupid questions, but I'm trying to figure this out on my own rather than have to get the dealer to do an in person visit right now (I have at-risk family members).
Everything is working for the most part with a few exceptions. I'm hoping someone can point me in the right direction to getting any of these working. I did purchase Composer HE and have been doing some of the minor settings myself but am at the limit of my expertise now.
- Outdoor camera - this is setup in C4 but doesn't connect (no video when you open the camera in the C4 app). I'm assuming this is related to the IP address due to the router change from the previous owner to me. How do I even go about finding the IP address of an existing camera to set it up? Or am I off base entirely and there's something I need to do to get the camera working.
- Audio in my living room is at 0% and can't be increased. I'm wondering if this is due to the living room being on its own audio source from the rest of the house. There are two CAT5 connections on the wall (one marked audio, one marked Balun). How does one converter TV audio to CAT5 and what is the significance of two different connections for the TV to the C4 system?
- There are two switches in my entryway that seem to do customer scenes/automation (lights and open/closing the garage door). The "away" button works fine but nothing happens at all when I press the "welcome home" button. I had thought this was something I could set up in Composer HE but am not having any luck (system is on 2.9.1 for what it's worth).
Any input on the above is greatly appreciated. Thanks to anyone willling to help out this newbie.