Miguel

Hi, unfortunately, I don't have the answer, but I came to see if anyone responds as I would like to achieve the same thing. But in my case, I would like to create an additional button with the zones already predefined that I would always like to exclude when arming the alarm.

On 9/14/2021 at 4:25 AM, Don Cohen said:

I also have the Chime VDB, POE, along with a Galaxy S21, and while the Intercom function "works", the way it works is not ideal.  If someone rings the doorbell, there is a variable delay, which can be 5 or 10 seconds, and then my phone "rings".  I have to then unlock the phone, swipe down the notifications, tap on the notification to open the C4 app, and then hit the green icon to 'answer' the call.  This takes way too long.  It should come in like a 'phone call' which I could then answer in 1 step.

How does this work on your phone?  If yours works better, I'm wondering if there are any configuration options on my phone that can be changed to get better performance.

Thanks.

Mine works exactly as you describe it, actually while I was reading it I started to complain about the same thing you mention, haha... Yes, it should be like a phone call, but it looks like it doesn't work that way for Android users. Can you tell me which router are you using?

I have the Control4 C4-VDB-E-SN Chime Video Doorbell, PoE and my phone is a Galaxy S21 with the Control4 app version 321.32.07 and it is "working fine", I can answer the doorbell with two-way audio communication. The quotes are because I'm having problems with the Mesh Network Router wish is a Linksys AX4200 Smart Mesh Wi-Fi 6 Router (this is a different story). 

I've just installed Control4 system at home and I was certain that Linksys Velop was going to work just fine, but so far the company in charge of the installation is having problems making it work all together because aparently the Linsys Velop router doesn't work well right out of the box. The cameras had to be installed directly to the switch because the VLAN never worked and the Control4 Chime sometimes sends push notifications to our phones and sometimes it doesn't. Also we had experiences were the Nest thermostast disconnects from Control4 app.