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aspide

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Posts posted by aspide

  1. Good evening guys. Here's my configuration:

    EA-1 controller

    NVIDIA Shield

    Anthem MRX1140

    Sony A80J TV

    Epson LS-12000b projector

    Connected as follow:

    Nvidia Shield goes to Anthem HDMI IN 1; Sony TV HDMI 3 is connected to Anthem HDMI OUT 1; Epson projector HDMI 1 is connected to Anthem HDMI Z2 OUT.

    C4 is set to have 2 rooms: LIVING room and Theater. Once I enter the Theater room, I click on "Shield" and all devices start: Anthem (Main Zone and Zone 2), projector, and Shield.

    The problem is that the handshaking between Shield and projector returns a video resolution of only 4K, without HDR ready. 

    I've seen that if then manually turn off Anthem Main Zone, there's a new handshaking that returns a correct 4K HDR ready resolution. Then, I turn on again the Main Zone, new handshaking and 4K HDR keeps stay on.

    Any hint about that? 

    Is there any way to set C$ to not turn on everything in the same moment, but in cascade? (I mean, projector first, after some seconds the Anthem Zone 2, after some seconds Shield, and so on)...

     

    Thanks

     

    Alessandro

     

  2. 44 minutes ago, eggzlot said:

    Customer.Control4.com and you can change your dealer.  Current dealer won’t get a notice.  Will only find out when they cannot access your system

    finish up the work. Be nice. Then move on

    Ok. So, before getting HE, should I wait him to finish? Or can I have HE and let him to finish?

  3. 11 minutes ago, zaphod said:

    If your dealer told you that then he is either:

    1. Extremely incompetent
    2. Lying

    Why would he lie?  So that you half to call him to make any change which increases his revenue and/or because he doesn't want you to make changes the screw up the system.

    I think he’s lying. However I don’t care. He will finish his job and than bye bye 

  4. 1 hour ago, Control4Savant said:

    If you have a dealer who doesn’t know where to access HE you need to fire them… They clearly are not knowledgeable about basic things with the brand

    I’m aware of that… however unfortunately I payed him and I need him to complete installation of some other no-C4 stuff…then, for sure, they will be fired. In the meantime, can I buy HE from other dealer? Or this means that actual installer will lose access to my system? 
     

    thanks

     

  5. On 12/24/2021 at 2:33 PM, eggzlot said:

    A dealer can sell you PC based software called composer home edition. It is different than composer pro that the dealer uses

    you can do 95% of the programming your dealer can do - but you cannot bind hardware and you cannot add hardware

    its $149 one time fee and it comes with 1 year if 4sight which is $99 so really it’s like $50

    Sorry, I had to signup with new user and email, because forum kept blocking me from posting due to “Forbbiden. Please enable JavaScript”. Obviously was enabled, so I tried with new account. It worked. 
     

    Anyway: my dealer told me he can’t find Composer HE😳 Can you help me to buy it somewhere else? (Some dealers on this forum?)

     

    thanks

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