iza34

Looks like the the Tidal issue is fixed - kudos to both parties for sorting the issues out.

Thanks - just so I’m correct , Tidal , Amazon and Deezer are the only integrated apps?  Spotify via connect only ?

Still not working for me , same for everyone else ?  

Not free to upgrade for me - hardware needs to be purchased, dealer needs to be paid for install etc , was quoted £3k just not worth it as current system does all I need.  

8 minutes ago, Andrew H said:

Almost certainly not the case. Especially if, as you said, the same issue is present on other hardware. This is very likely a Tidal issue/change as mentioned above.

 

Even Apple limits how far you can upgrade your devices. If you're running any hardware on EOL software you should not be expecting to get the latest features/upgrades.

Agreed but you shouldn’t get current features taken away too - music streaming is very basic I’d say 

1 hour ago, Amr said:

No you don’t, but don’t expect Microsoft to fix your windows 7 issues, OS2 is EOL 3 yrs ago, I can’t blame them really!

That’s why I buy Apple 

I’d say it’s a tidal issue as ive heard issues with the same authorisation within Tesla cars -  I’ve no interest in paying to upgrade my c4 software and hardware , it worked well before and I don’t require any further features -  

hope it’s not a ploy to leave those on older setups to think about moving to a more expensive setup

No- nothing has changed for me, no update from c4 after I chased them.

Tidal Outage on Legacy OS Versions: Control4 is engaging with Tidal about potential changes on their end while we investigate the Tidal-related issue, unable to play, or login, on Control4 OS 2.10.x platforms. Even though we can reproduce the problem, we haven't made any changes and don't know why it persists on legacy Control4 OS versions. If an immediate action is required, this issue with Tidal is not present in the most current OS 3.3.x updates. We'll let you know as soon as we have more details.

Tidal Outage on Legacy OS Versions: Control4 is engaging with Tidal about potential changes on their end while we investigate the Tidal-related issue, unable to play, or login, on Control4 OS 2.10.x platforms. Even though we can reproduce the problem, we haven't made any changes and don't know why it persists on legacy Control4 OS versions. If an immediate action is required, this issue with Tidal is not present in the most current OS 3.3.x updates. We'll let you know as soon as we have more details.

Thank you !

2 for me , not upgraded yet 

Glad it’s not just me - did you report it ?

Hello- have a an issue with Tidal , normally it’s logs in fine but today it’s not logging on the C4 through any means .  It shows I’m logged out , I request the tidal logon web link and follow the sign on instructions and get the ‘logged on success- close web page”

i do this then go back to the control 4 screen on the touch panel which still states I’m logged out.  I’ve reset the pw on tidal and powered down the HC800and still no luck -  any ideas ?

Hello- have a an issue with Tidal , normally it’s logs in fine but today it’s not logging on the C4 through any means .  It shows I’m logged out , I request the tidal logon web link and follow the sign on instructions and get the ‘logged on success- close web page”

i do this then go back to the control 4 screen on the touch panel which still states I’m logged out.  I’ve reset the pw on tidal and powered down the HC800and still no luck -  any ideas ?

Thanks both- was that a yes or a no for swap out

What would you recommend as a replacement ?  whats the rough costings too ?  thanks for all your help.

Hello - I've a failed C4-AMP108 and have an option for a cheap replacement (the same model 2nd hand) - just weighing up whether I should go for it or not.  One question , is it just a swapout, rewire and play or will my dealer need to do some programming to  make it work ?

Thanks all !