mthaynes

Thank you for the information. I am guessing you need the software to do this? Currently I have been programming everything via the front panel and don't see a generator vs normal option. I only have ECO - the default, Buck and boost as options. I doubt this unit has ever had any sort of a firmware upgrade. To my knowledge it's never been connected to a network. I inherited this back up as it came with a house I bought in 2019. Probably worth noting that the unit did work back when I bought the house. this is an issue that has slowly developed. I have been offloading devices off the box for some time. initially I thought that it might have too much load on it so I have been moving stuff to another power conditioner I added to the rack. As I off loaded the problem stoped but now the watt box can not handle charging a phone with our cycling.

Hello wonder if folks have seen this. I have a a WattBox 1100-8. When powered up the front panel shows the input power as 120 and then drops to 24 volts. the unit cycles onto battery and maintains an output voltage of 120. After a couple of seconds the box will show 120 input power and it goes back to AC power. This process repeats every couple of seconds. Tried several different outlets as well as running it in a completely different building - same results. Load on the watt box is a the control 4 controller, NAS drive, Apple TV, and a wifi router. Tested with a single Usb charger for a garage work light and it does the same thing. if I have no load on the box - nothing plugged in it seems to be stable. I want to say the box is 2015 vintage. batteries have been replaced and are less than a year old. Any thoughts would be greatly appreciated.

Thank you for the information. He did load a driver (I dont know if it is superbus2000 - control 4 tech support recommended the driver ) there is a screen on the touch screens now but it just says "offline". What items do I need to upgrade to reach "minimum software version for guaranteed compatibility"? The alarm panel still shows the "bus failure AM2" after restarting the security system

Hello all, First post so please be gentle:) Just upgraded to a Control 4 series 3 system from an old Control 4 series 2 system. My old 2 system had the ability to act as a keypad for the Brinks security system in my home. There was a keypad screen on my control 4 phone app as well as on my wall touch screens. We me the homeowner and the Control 4 installer can not seem to get this functionality working on the new 3 system. The result is the Brinks system is showing a "bus failure AM2" since I believe it can't find the control 4 keypad My Brinks security system has 4 wires coming off the alarm main board (2 are power the other 2 I am assuming are control wires) feeding a 6x8" almond colored box (sorry dont know much about it - does not have a label on the out side of the case) the almond box has 2 cat 5 connections and one RS232. the RS232 has a minijack cable outbound cable that is plugged into the first IR port on the Control 4. Has anyone run into this? Is there a driver that needs to be loaded to the Control 4? If yes any tips on configuring would be greatly appreciated. Located in Sarasota Florida.