JoseLuis1225

ok thanks

All of these are already applied and the main controller continues to consume all the bandwidth by sending recommendations information, it is the only device on the network that does this, if I remove this device from the network everything is normalized, any other recommendations you can give me? thank you

Thank you very much for your recommendations. In addition to this, do you recommend factory resetting the main controller or do you consider that it is not necessary?

No, the only internet service that the controller uses is the connection with 4sight to use the application from outside, all other connections are local. The project has a main mikrotic router that is responsible for managing the entire network, after the router there are 3 HP brand switches that are responsible for distributing the network and the final equipment is already there, including this main controller. The router is updated.

Hello, I have an EA5 controller as a director in version 2.10.6, a couple of weeks ago it began to constantly consume all the network bandwidth, it always kept sending data outwards, consuming 300 to 700 mb constantly. I have already tested disconnecting third-party services such as cameras, alarms, etc., but the constant sending of data continues. The packages it sends have been tracked and it is found that they are almost always to addresses in China and the IP address to which it sends the data changes constantly. It has been analyzed with network engineers and they tell me that it is likely that the equipment has been hacked and that I need to factory reset the equipment. I would like to know if something similar has happened to any of you and how you solved it. Do you know if there is any security part for this equipment in this version of software? NOTE: This project has not been updated to OS3 because there are many devices that are not compatible and there is not currently the money to replace them all. I appreciate your help.