Alan Monroe

I don't! It only reboots in a power outage which is extremely rare and has been longer than I can remember. Almost all of my devices have fixed IP's (set via DHCP reservation) but I don't for this particular one for some reason so I could try that. It's on 2.4Ghz channel as I keep all IoT devices on one specifically. My dealer confirmed this morning that it's on the latest ecobee driver and that there's no updates available to any drivers on my system. No idea, I'll try the suggestion above about fixed IP. It is very frustrating as it's usually always 69 degrees in the house, so when the ecobee stops working, each navigator still shows 69 degrees under comfort, so it's usually quite some time before I realize that it's not actually working as I don't control the ecobee from Control4 at all, it's just to display the temperature on the sensors in each room. The ecobee remote temperature sensors on the navigators continue to show the last temperature even if it has been disconnected from ecobee's servers for a week.

For the past almost year I've had nothing but issues with ecobee even though it was flawless for a year before that. It will work fine, and then you notice that all the temperatures are showing the wrong value, and when you click on Comfort it says to enter your pin on the ecobee site and register it as an app. We literally have to do this every single week. I've had 2 different dealers redo our system, deleting all ecobee and readding it, but it happens constantly. I thought it was resolved as we managed to make it 3 weeks now, but yesterday sure enough it's back disconnected. I delete and reauthorize the app, and this time it made it a whole day and now it's back to saying please request PIn code on the Extras Screen. We had a EA3 controller but switched to a Core 3 a year or so ago whenever it was they came out, and same issue on both of them. I have contacted ecobee support and they advised that it shows authorized but that the issue is with Control4 (unsurprisingly), and they suggested I open a support ticket with them. I've already done that twice now, so outside of having ecobee fully removed from this system is there anything else I can check or try?