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C4 Audio Matrix Switch - loses balance


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Hello I just determined that my audio matrix switch  (believe my unit is a C4-16zamsv3-b 16 Zone 16x16 Switch, firmware 03 26 53) sometimes causes certain audio outputs to become unbalanced (e.g. right side much louder than left side). After looking for bad cables, etc... I determined a simple power cycle on the audio switch fixes the problem.  It only seems to happen after several days and may be associated with power outages in my neighborhood (homes being built sometimes cause power outages).   I do not have my audio switch on my UPS, maybe I should add it.    

Is anybody familiar with this anomaly?  Maybe I need to update my firmware?  Is this a know issue with this switch.  It is pretty annoying when it happens. 

Thanks in advance for your feedback

 

 

 

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