Jump to content
C4 Forums | Control4

kindle fire


Recommended Posts


  • 2 weeks later...
i keep getting " SORRY"

THE APPLICATIOn MyHome ( process com.control4.myhome ) has stopped unexpectedly. Please try again.

Force close

any thoughts anyone?

ok off the beating path ... help

problem solved by amazon

see below

Hello,

I'm sorry for any inconvenience caused with the App"Control4 MyHome for Android

".

The following troubleshooting steps should fix this issue:

- Tap the gear icon in the upper right corner of your Kindle, and select "More"

from the menu that appears.

- From this menu, select "Applications", then select "All" from the drop-down at

the top of the page.

- Select "Appstore", then tap the "Clear Data" button, then tap "Ok" to confirm.

- Select "Control4 MyHome for Android ", then tap the "Clear Data" button, then

tap "Ok" to confirm.

Once you clear the app data, please uninstall and install the app.

- To uninstall the app press and hold the item and tap "Remove from Device" or

"Delete."

After uninstalling reset the device once,To perform a hard reset on your Kindle

Fire, press and hold the power button for 20 seconds and then release. After the

device has completely turned off, press the power button to restart your Kindle

Fire.

- To download and install apps from the Cloud library to Kindle Fire, tap "Apps"

from the Home screen and view your Cloud library. Long-press (press and hold)

the image of the app and select "Install" from the menu.

From the app's product page, tap the orange "Install" button, then press "Open"

to launch your app.

After relaunching the App also if the problem persists I request you to please

give us a call so that we will troubleshoot further and assist you

accordingly,We can be reached by phone directly by clicking the Contact Us

option on our Help pages:

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.