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Problem using 4Sight on iphone and ipad away from home


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I am new to the forum but have a C4 system for three years. I just added the Home Site license for my ipad and two iphones. I also added the 4Sight license. My ipad and iphones work when I am at home using wifi on the MyHome app, but when I am traveling, I can't get past the login page on my.control4 page. I do have an account set up on my.control4.

I told that I should be able to access my system when I am traveling on the iphone and ipad, but it hasn't worked yet.

Any suggestions? What am I doing wrong? My rep isn't any help.

Thanks

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Check your Privacy settings on your iphone or ipad devices.

Go to Settings | Safari | Accept Cookies (check if it is set to Never , From Visited, or Always)

** If it is set to never, you will not pass the login page . Change it to "From Visited" instead

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