Dimmer cannot be controlled thru navigators.

[Automation1tmai]

Guys anyone have any ideas on this,

I have just installed my first dimmer. I have added the driver to the room (dimmer LDZ-101) and I am able to "identify" the dimmer under connections - network with no problem. The dimmer now shows up under all of the navigators (TV and remotes). Local control at the dimmer works the light no problem and I made sure the load and the hot wires are wired properly. The problem I have is when I go to a navigator to control the light it does not work, no control. The same goes for if I double click the driver in composer and get the control screen, no response from the dimmer? Any ideas?

[RyanE]

Your dimmer may be on the wrong Zigbee channel.

If not, it sounds like you may have a dimmer with a bad Zigbee radio. If you are a Control4 dealer, you should be able to RMA it after calling Tech Support.

If you bought it on eBay, you might have a nice non-controllable dimmer.

RyanE

[jbs]

Interestingly, I logged on tonight to post almost the exact same question. I have a dimmer that I can control at the wall, and which interestingly DISPLAYS its status in navigator correctly. That is, when I use the wall switch to turn it on partway, the remote control goes from showing 0% to 40%. But when I try to turn it on or off from the remote, nothing happens.

When my dealer logs in with Composer, this is what shows up in the system design:

I checked the Zigbee channel with the 7-4-7 sequence, and it is channel 14, same as the rest of the system.

So can a dimmer have Zigbee transmitting working, but not receiving? Is there anything else I can try to get it working? Or is it an RMA?

Thanks!

--Jason

[RyanE]

Yes, I had one of the dimmers from the first batch I put in my house go out that way.

Radio would transmit but not receive, or vice-versa, I don't remember.

RyanE

[jbs]

Yes, I had one of the dimmers from the first batch I put in my house go out that way.

Radio would transmit but not receive, or vice-versa, I don't remember.

RyanE

And the answer was RMA? There weren't any other steps that would reset it?

--Jason

[RyanE]

If your radio is bad, it's a *hardware* issue, so yes, in my case, the answer was RMA. One of them, I swapped the radio board, but as you don't likely have access to radio boards, RMA is the answer.

RyanE

[jbs]

If your radio is bad, it's a *hardware* issue, so yes, in my case, the answer was RMA. One of them, I swapped the radio board, but as you don't likely have access to radio boards, RMA is the answer.

RyanE

<checks pockets> Nope, no radio boards here. Calling my dealer

Thanks for the help, Ryan!

[Automation1tmai]

Well what do you guys think of this? If I program any button pushes on the dimmer I asked about on the first post it works great. I still however can not control the light. I can for example program "If bottom button is pushed play X Mp3 and no problem. By the way just as JBS posted I never see the channel, gateway etc. when I view the switch.