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Palm Beach Area Tech Position


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About diamond design

Headquartered in Ohio, diamond design has grown from a CEPro Rising Star to near CEPro 100 status. We have offices and services in numerous states and one of the midwest's largest dedicated showrooms in our Ohio office. We are a Control4 developer and perform some of the largest Control4 residential and marine installs in the U.S. with multiple houses over 35,000 sq. ft.  We rarely hire in this manner so this is a great opportunity to get in the door of a fast growing company. Learn more about diamond design at www.Control4.expert

Basic Job Description

Audio, Video and Networking Technician based in our Florida office. Primary duties would be to service select concierge clients in the local market as well as assist with installations and support of any new clients. Job requires some travel flexibility. Primary locations would be large residences and yachts so prior experience in large installs is preferred.


  • Provide high level maintenance and troubleshooting for current diamond design residential clients
  • Install additional products and services in those existing systems
  • Assist with installation and support of new clients.
  • Properly document all work performed on a daily basis
  • Assist with pickup/drop-off of company staff from local airport as needed
  • Other duties that might be assigned

General Requirements

  • Local resident or willingness to relocate close to our Florida office.
  • Willingness to travel on occasion to other large projects or for marina work in Ft. Lauderdale.
  • Must be willing to work after hours if needed due to technical issues for VIP clients.
  • Must be able to maintain extreme privacy and discretion for celebrity clients.
  • Must be able to pass background check if required by certain clients.


  • Experience with Control4 is a prerequisite.  Tech II with at least two years programming experience.
  • Control4 panelized lighting certification required within twenty days of start date
  • Experienced in setup and troubleshooting of IP networks
  • Excellent verbal skills
  • Must be able to pass client background check
  • Must be able to handle and work well under stress

Education and/or Experience

  • Minimum of three years’ AV experience
  • Minimum of two years Control4 programming experience
  • Prior installation experience or construction experience
  • High school graduate
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