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Trouble Programming Yale YRD226 from Control4 iOS App


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I recently received a Yale YRD226 touchscreen deadbolt to replace a similar (but older) YRD220. My Control4 guys helped me connect new lock to my home Zigbee network and the basic lock/unlock from Control4 iOS app works.

However, I can no longer add additional users via the app and the options for auto-lock time are showing as 0, 10, 20, 30, 40 with no units. The lock is supposed to support 30s 60s 2m 3m.

This all used to work with previous lock so I am baffled (and so are my installers). They have upgraded lock firmware, and according to them the lock is reporting as the YRD226 which seems consistent with the packaging.

Anybody out there have any experience, ideas, or suggestions?

Thanks!

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