AtlantaSteven Posted May 1, 2021 Share Posted May 1, 2021 Hi, I have Axis Gear zigbee shade controllers. With the help of my installer, we are able to pair all my gears with C4. The issue I came across was when I needed to reconfigure the max open/close settings for the shades. In that case, I switched one of the gears from smart home mode back to native mode. Then after reconfiguring I put it back to smart home mode. However, C4 lost connectivity. It became un-paired. I never had this issue when I had the gears controlled by smart things. Should C4 loose the gear's device ID (address) when switching from smart home to native and then back again? thanks in advance Quote Link to comment Share on other sites More sharing options...
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