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iPhone app identify problem - need some help.


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Hey guys,

I am trying to identify an iPhone on a system to use the control 4 app and here is my problem.

-The licence is loaded successfully @ my.control4.com

-The app is downloaded onto the iphone and runs.

-The driver is added to the system via Composer

-In Composer I go to identify the iPhone and tap the identify button on the iphone screen and I get this message...

"Unable to authenticate this device. Please verify that your controller is running the latest Control4 version for compatibility."

HC500 controller version is 1.7.3.68

Any ideas on what I haven't done to get this working?

Thanks,

JP

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Of course I have it going now :rolleyes:

I disconnected the iphone form the router and reconnected and now it works no problem. There must be a problem in the router settings to maintain the iphone connection to it.

Sorry to waist you time reading my post.

Cheers,

JP

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  • 4 weeks later...

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