Hi 

A customer of mine just had somfy shades programmed with RTS and TaHoma.  I have it integrated on the system and everything works as expected using the touch screens and remote controls.   

however when trying to load all the open  and close commands into the macro none of the shades respond.

 

any help would be appreciated.  

On 1/4/2023 at 1:11 PM, NYInstallers said:

Hi 

A customer of mine just had somfy shades programmed with RTS and TaHoma.  I have it integrated on the system and everything works as expected using the touch screens and remote controls.   

however when trying to load all the open  and close commands into the macro none of the shades respond.

 

any help would be appreciated.  

take some screen shots from Composer and post it here.

Take a look at the attached. FYI the delays were just part of my attempts to troubleshoot. 

An update, we found that all the shades will response only if we program the macros using the Target Level choice at the bottom.. Why is that ?

I dont have Tahoma, I have myLink with a 3rd party driver https://drivercentral.io/platforms/control4-drivers/blinds-shades/somfy-generic-rts-and-dct-driver/

end of day though, you are now getting the desired results, right?

Thank you.  Yes it’s working now.  but I’m just trying to understand why this client has an issue and my others don’t.  
 

thanks for the suggestion, maybe I’ll use that in the next project.