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CA-1 Factory Reset Error


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Hi C4 Community,

Yesterday I updated the customers C4 system which includes a Core3 and CA-1 to the last OS 3.3.

The main controller updated just fine but the CA-1 was stuck for several hours failing to update and retrying.

At some point I made the mistake to power cycle the CA-1 and now it is stuck at boot.

Now When switching on the CA-1 the LED flashes blue shortly and then is off.
 

I have tried to factory reset it but I'm getting a Factory Reset error.

Is there a way to recover it?

Maybe there is a default Static IP it goes in that I need to use for the Device imager to load a new image on?
 

Help would be appreciated as the Agents are unavailable today and for some reason posting on the dealer forum did not work.

 

Thanks

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