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[Status Update]OvrC intermittent performance degradation issue identified. Investigation underway.


msgreenf

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Feb 16, 13:42 EST
Investigating - We have identified an issue with OvrC we are aware and actively investigating solutions and impact. Partners may see intermittent performance degradation. Some partners are unable to log into OvrC or are experiencing slow load times; % of partners impacted will vary based on the state of the database server at the time of action. Some customers will see intermittent performance degradation and are unable to log into OvrC Connect, Luma and Luma View or are experiencing slow load times.

More details to follow.

Thanks, Your Snap One Engineering team

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