[Status Update]Control4 Infrastructure Maintenance - April 8, 2024 1:00am to 2:00am (ET)

[msgreenf]

THIS IS A SCHEDULED EVENT Apr 8, 01:00 - 02:00 EDT

Apr 3, 15:20 EDT
Scheduled - We are scheduling a maintenance window on April 8, 2024, from 01:00am ET to 02:00am ET. This one-hour period is essential as we upgrade our infrastructure to enhance system performance and maintain the highest security standards.

This maintenance will involve backend upgrades, focusing on streamlining our database systems for improved efficiency and reliability; the outcome will be a more robust and secure Control4 experience for all our users.

Impact on services will include:
Intercom Anywhere: Possible call degradation or unavailability
Remote Connectivity: Systems on C4OS 3.2.3 or later will operate without interruption. Older systems may experience longer load times.
Push Notifications/ Email: Systems on C4OS 3.2.3 or later will operate without interruption. Older systems may experience longer load times
Alexa and Google Voice Integration: No issues expected for systems on C4OS 3.2.3 or later. Systems on earlier versions may encounter performance delays.
Composer Pro: Remote connections may be slower during the update period.

We are committed to ensuring a smooth transition during this update and aim to minimize any potential disruption to your operations. We value your understanding and cooperation as we enhance our systems for better performance and security.

Thank you for your continued partnership and trust in Control4.
Sincerely,
Your Control4 Team

View the full article